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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

Airbnb did not respond to my concern. They send a m sage of acknowledgement but closed rather matter thereafter without follow up of the case. Latest reply by Anonymous

Hi everyone.The guests I currently have came to London from abroad looking for work here. They opened bank accounts with my address (without asking for my permission or informing me) and are now claiming unemployment benefits etc (from my address) They’re... Latest reply by Sarah977

Hello! We are new to hosting but are so excited for this opportunity! We listed earlier this week and have had a guest asking to rent for 91 days! Wow! What advice could you give me for a long term stay? Thanks! Latest reply by Sarah977

Hello All, As has been discussed many times here, when a booking is cancelled, Airbnb changes the payout information to 0 on most of the screens on its site. Best advice I’ve seen up until now is to go back through email booking notifications to get ... Latest reply by Rowan4

Hi, I had to guests that they stayed with me for 9 nights; during their stay they were breaking the rules, such as the kitchen is not provided in my listing but they were using it for 3 days for cooking and everything, then I asked them please follow the ... Latest reply by Helen3

So, the technical bar is not high on my property. It's an old cabin and just not conducive to implementing all of the things that modern tech has to offer. The most complex thing to operate would be the electronic lock on the door. Last week I had an o... Latest reply by Helen350

hi - am I right in thinking that two households can now come and stay together in Wales? totallyconfsed about the rules now. Latest reply by Helen427

Hello, I am a fairly new host and I am wondering what methods my fellow hosts use when investigating why a guest has walked out on their reservation, moments after check-in, without explanation. Check-In proceeded routinely but the guest handed back the ... Latest reply by Sarah977

For all those that hosts that provide complimentary wine - looking for directional feedback on a concept that I've been tinkering with. Basically I've seen several “product placement” startups emerge around the short term rental space (e.g. Glimpse, Spree... Latest reply by Edward225

We have a Mansion that has 11 bedrooms/sleeping areas and is located in an area of Minneapolis that has The Basilica of Saint Mary and other wedding venues. We are a Superhost and have hosted over 250 families on Airbnb and VRBO in the past 5 years. All o... Latest reply by Julia--Ann-and-Michael0