Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

Hello! My name is Ana Marija, I'm host from North Macedonia, and I would like to ask you about the payment methods to my country. If the payment method (VISA) that I'm using is the best payment method to North Macedonia, or if there is other way to receiv...

Hi,My guest, who I share a kitchen and bathroom with, informed me she is Going to a wedding this weekend. She said 150 people were invited but she didnt think all would show. Im worried about her exposure and wish she had told me before she booked. Now I ... Latest reply by Heidi588

I mistakenly deleted my payoneer account from my payment methods - how do I get it back? I have tried by following the instructions on the site - when I get redirected to payneer it says I have already submitted the form and does not give me an option to ... Latest reply by Yadira22

Hi AllI have reservations for 6+ in Wales during October. What are others doing about this in a similar situation?I don’t seem to be able to get hold of Airbnb support at all. It just says unless the booking starts within 72 hours you should try later!... Latest reply by Huma0

Hi everyone, I am very new to airbnb and over the weekend I had a guest stay in one of our rooms. She booked saying she wanted to get away for the night with her family. From her profile I could tell she was a middle aged lady. Come check-in and a heap of... Latest reply by Anonymous

I have been with Airbnb since September 2018 and originally I set up a US fund account for my payouts but Airbnb considered it Wire transfers! So I got charged $20 from Airbnb & $11.74 from my bank! I talked to several individuals from Airbnb & my problem... Latest reply by Helen3

I am hosting for the first time.Need information for what all needs to be provided to indian guest to cook.Eg. Vegetables, spices etc?Please advise. Latest reply by Anna9170

I was in a situation where I now regret NOT reviewing a guest. I wanted to say something along the lines that " these guests caused damage... at this point in time I am progressing a claim against them. If the matter is settled then I hope to be able to... Latest reply by Fred13

For each guest review, a host is asked to give a star rating for the guest's cleanliness and communication.However, when looking at a guest's profile, the star rating for these aspects is not visible.How can I as a host see these ratings prior to acceptin... Latest reply by Alex1095

Has anyone been a victim of this scam? Where your guest won't leave and claim tenant rights? I call it a scam because the guest manipulated a situation clearly knowing he had rights not to leave. I am absolutely disgusted by people and how Airbnb has no... Latest reply by Helen3