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Has anyone else been through this process that could walk me through it and share some insight. I have been a host for 5 years but this is my first incident. A bit scary Latest reply by Carole325

I am fairly new to all this I travel with air B and B often and have just opened a rental property to hosting guests - this is my 2nd guest when she booked she asked if she could check in early - I agreed - we agreed on 1100am - on check in day I got a... Latest reply by Helen3

My guest's girlfriend possibly left something at my place. He would like to go back and check (even though another guest stayed). But I am not in town for another 5 days. What should I do? Is he covered under the Airbnb insurance and stuff if he isn't boo... Latest reply by Christopher950

I recently hosted a group who left our cottage in a pretty bad state. They had also removed the top of the carbon monoxide detector, burnt oil in 2 frypans, left utensils on the hot frypans to melt and the place smelled of burnt oil. I'd like to report t... Latest reply by Helen3

Hi:I have a property at the beach. The check- in is at 2pm and check-out at 12pm. I use to move the Airbnb using self-check in/out I had a reservation of 2 persons for 18 days in totals . One day the people contacted me because the coffee maker broke. Whe... Latest reply by Carlos2911

This seems to be a huge problem in Mexico, as when it is cold I like to rent apartments which have heating. I did a search for listings and filtered heating as one of the requirements, and then due to my last experience in Mexico emailed the owners of the...

Without prejudice Unfair suspension 25 days at our time when we make 85% of our income. We had a bad run of 4 bad guests over Christmas, booking for six and 15 turn up, doing damages, being very noisy with Complaints from our neighbours $100 s of doll... Latest reply by Danielle476

Hello, the guest who left our home today has left the apartment in horrible condition. A fruit glass bowl is missing. Is there anything that we can do?Thanks in advance!Best regards,Sophie and Vasil Latest reply by Roberta2

Just had another bad experience with Air BNB where a host has kept our money and booking was cancelled 4 days prior to the booking. Air BNB could do more to actually be fair in this situation but frankly they don't care. So disappointing!!!!!!!!! Latest reply by Geoff338

I had my first really bad guest experience with bad reviews, and harsh messages sent to me. They broke house rules and left a mess . I was even more discouraged after reading about all the bad experiences mentioned here. Needless to say, it had me recon... Latest reply by Gary432