Hello everyone,
You may have noticed that there is an option to mark responses as a Top Answer.
We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts.
What are Top Answers ...
Latest reply by
Quincy
My recent Guest stayed the full length of stay and when I checked in with them on Day 2 they said everything was great! Now they have an entire list of problems with my home and want a full refund or they will contact Airbnb for a full refund. They also p...
Latest reply by
Roberta2
I'm seeing a trend on people booking for 2, then 4 or even 8 show up. I have a ring door bell camera disclosed on my profile and I state that I leave it on until they check into the house. My last group booked in for a month, with 2 people, I live just ...
Latest reply by
PaulAndSusan0
Hello. I’m a superhost for 3 years now.
I want to hear from other hosts about their WORST hosting experiences and did you feel that Airbnb had your back?
I currently have a possible criminal/addict at my home who is doing drugs in my home. I reached ...
Latest reply by
Liv
Hi, I had the unfortunate experience of guests causing damage to my property! I have photographs and a string of texts from the guest admitting to the damage yet she “couldn’t afford” to pay straight away. Obviously I involved the air bnb resolution cent...
Latest reply by
Naomi327
I got thinking about all the hosts who have said their guests never bothered to read house rules or policies on their listing.This is an ongoing issue that I think can be fixed with the implementation of an “Accept” or “Decline” button for reading and agr...
Latest reply by
Quincy
Hello all, I am hosting Airbnb guests at times that I am away from my home, so I am not a fulltime host. I try comforting my guests and help as much as I can when they need something in order to enhance their experience during their stay. However, I am ex...
Latest reply by
Ece180
I know this is my fault but we had a couple check in. It was there wedding anniversary and the husband booked a weekend away at our place. Unfortunately his wife had visions of being whisked away to a luxury 5 star hotel and not downstairs in our back bed...
Latest reply by
Cathie19
Hi.I have accidentally deleted my payoneer account from my payout methods. Been trying to re add it, it says already have an account.Already contacted payoneer for this issue, they said from their part everything is in order. its for airbnb to re add payo...
Latest reply by
Md-Mizanur1
On the day of check-in, our guest announces that they will have six vehicles (two more than the allowed 4 vehicles) and 18 total bodies visiting the property. Six cars is only two more than four so we allow it. Then they informed us that they would be h...
Latest reply by
Kelly149