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Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

Airbnb canceled a guest after 2 month of booking. Airbnb fully refunded the guest and I now have to pay 2 month of my own rent to Airbnb. The guest stayed 2 months. airbnb said they had to cancel for safety reason because the guest violated conditions on ... Latest reply by Mike-And-Jane0

Hello all, I am in need of advice on how to get my rental property rented. I feel it should be booked at this time of the year. Anyone please help!! Thanks Latest reply by Lorina14

I got this message from airbnb. They canceled the reservation, they told me for your safety we had to cancel it. but airbnb refunded the guest. What is my fault in this? They don’t support the superhost. The guest is also surprised why they are doing this... Latest reply by Mid294

How do we protect ourselves or handle a situation when there is no information about the guest that wants to book? I have had so many bad situations and am tired of it so I do not want to accept people without reviews. I rent a part of the home that I liv... Latest reply by Joanne952

Hello everyone Im new here and I live in Grand Prairie Tx. I put my extra room to airbnb a week ago and same day I got 4 guest. One for a home week, one for a weekend and 2 for a night only. I was offered all the discounts and the night became at $28 a ni... Latest reply by Zheng49

I hope you guys like my room. You guys come to my house soon. Thank you. Latest reply by Paula

I have the following rule:"I go to bed at between 8~9pm. The hours of 9pm to 7am are 'quiet hours'. Please limit noise (phone calls, tv, etc.)" I also ask my guests before they book what times they anticipate arriving and leaving on a typical day. My last... Latest reply by Marie8425

I have a small vacation rental which is only available for a minimum of 30 days due to my HOA regulations. I currently have a guest who made a 45 day booking last February for the beginning of August. She now wants to cancel with a full refund because she... Latest reply by Scott1282

Hello, I have a short term rental on the Kanawha River. In my listing I mention that guests may fish from the dock which is attached to a steep embankment. Last night the guests checked in about 10:40 pm and messaged angry that the grass hadn't been cut a... Latest reply by Aqsa4

Our family have been staying at a beautiful AirBNB while our daughter plays in a softball tournament. Our host has been very helpful to work with, however this is a 6 night stay and when we arrived the air conditioner was not properly working. Our host ex... Latest reply by Zheng49