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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hi,This is extremely surprising, i have been following up on the issue i had reported, now suddenly, someone from Airbnb called from Kenya, from a private number. am worried whether this is a scam or do we have Customer Rep team based in Kenya who take ca... Latest reply by Joelle43

Hi everyone,I’m a long-time host in Bali and usually prefer to resolve things quietly, but after weeks of trying to address a review that was removed twice and then unexpectedly reinstated, I feel compelled to share what happened — and ask for your input.... Latest reply by Adelline1

Hi everyone, I wanted to share my recent experience in case it helps other hosts — especially those in New York City and those offering 30+ night stays only.The Problem On June 3rd, my listing was mysteriously set to “Unlisted” by Airbnb with a message sa... Latest reply by Siddharth96

I don't know where to put this, so here goes: My ma is originally from Sandakan, MY and moved to Los Angeles, where I was born and raised. However, we will be going on a vacation back to various parts of MY and Singapore including KL. She is scared of hei... Latest reply by Philip4092

My guest showed up at 3 today when my listing clearly shows 4 after reviewing the automated message i discovered that it said 3pm. Anyone had this happened to them? Latest reply by Crystal696

There has been a change in the format for hosting. I really dislike it. The algorithm keeps changing my cover photo. When I use the photo I selected, I get more bookings. When it defaults to their choice, they fall off. Also, I do not like the new... Latest reply by Carol10518

I have concerns about booking accommodation in Bali with Air bnb Latest reply by Patricia2526

Dear Fellow Hosts, I’d really appreciate your thoughts on this! Lately, I’ve found myself in some unusual situations with guests—and maybe it’s just because I’m still fairly new to hosting—but everything is starting to feel a bit complicated! Here’s what ... Latest reply by Marie8425

Hi everyone,We recently hosted a guest who caused significant damage to our balcony flyscreen door. This wasn’t a minor issue like a dent that can be overlooked—the entire door was completely dislodged from its frame. After check-out, I reached out to the... Latest reply by Marie8425

Airbnb recently denied my request to remove a biased, retaliatory review after a guest, even by her own admissions, caused significant damage to my property. This is my situation and analysis regarding Airbnb's procedure for disputing retaliatory reviews ... Latest reply by Nia10227