Help with your business

Airbnb doesn't confirm the reservation of my guest somehow. He tried to pay 4 times and all of them gave an error of Airbnb. He got an error msg which is "Unfortunately, your request could not be completed due to a server error. Maintenance is underway on... Latest reply by Rana204

I am a first time host.Do I need to register my guests to the authorities?If yes is there an online form? Thank you!! Latest reply by Giorgio389

Hi, I have had a couple of inquiries about renting for a month. The guests say they try to rent for a month and they get a price of $200 for the month. It should be around $3000+ to rent my place for a month. I can't figure out why they are getting this p... Latest reply by Emiel1

HelpHow to I contact the legal department?I have not received payments for 29 days......... I ask the help centre every day but they cannot explain why I am not getting paid.Anyone know a contact department for managers, finance legal? I just want this re... Latest reply by Mike-And-Jane0

I requested your approval before I made the payment. However, I received confirmation of booking with status paid and reference number. How do I proceed to make the actual payment ? Latest reply by Sarah977

Hi, I’m pretty new to Airbnb as a host and just want to confirm the fee structure. Guests pay 15% and Hosts pay 3% for a total of 18% to Airbnb. (For clarity sake, I’m not going to mention the cleaning fee or local taxes). Is this correct? TIA Kevin Latest reply by Lorna170

I hosted a guest from July 30th 2021- Aug 1st. The guest brought with them 2 "service dogs" which they tried to hide by putting over the back fence of our home. They left the dogs in the house alone so we had some chewed up baseboards and extensive amount... Latest reply by Lindsay412

Hello everyone, I'm located North of Toronto,ON Canada I'm so new to this:-) I'm trying to figure to understand when you put your nightly rate is it suppose to be per person or group?I've look everywhere and i don't understand, also i don't want to scare... Latest reply by Sarah977

We have a lot of people who only want to stay for 1 night. It's not worth it for me for $50-70 for one night so I tried to use the rule sets for times when we are not heavily booked with people who want to stay 2 nights or more. In order to use the rule s... Latest reply by Ann10

Hi. Can I send a special offer to the guest who already lives in my apartment? I want to send good offer for the next reservation. Is it possible and how?Aneta Latest reply by Emiel1