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Is it really true that you can only edit/create check-in instructions off the mobile app and not on the desktop? also, i've created this on my phone in the app, and the captions are appearing, but none of the photos I uploaded are visible (it is just blan... Latest reply by Gillian166

Does anyone have any kind of experience having compensation from airbnb insurance, when a guest has caused serious damage? For weeks I have been struggeling having a usefulle answer from airbnb. Latest reply by Liv

Hello Everyone, I referred a host and a payment of $280 was shown processed to my account, but I never received it. When I called customer service, it was explained to me that the payment should be a credit for booking a listing. However it show that it w... Latest reply by David8446

Anyone have experience with air cover requests that guests deny charges on? I submitted mine 8 days ago within a few hours of submission , guests replies saying he denies all charges. He was the worst guest I have had in 3 years of hosting. Broke multiple... Latest reply by Elaine701

Hello, I'm looking for a cleaning company, my house is in Wellington ( West Palm Beach) Thank you Paula Latest reply by Edwina-A-0

Hello We have been renting our 3 properties with Airbnb since 2013. After over 160 guests we were able to host, we can say that we never had any issues and were very pleased by how this shared economy platform was handled. However, we are now fully recons... Latest reply by Sybe

iI Want to Rent Scooter To Airbnb customers Like Renting a room Latest reply by Cristiano108

Dear AirBnB Hosts in Brookline, MA, As you may already know, the town of Brookline is mailing letters threatening short-term rental owners with $1,000 daily fines. It is time we unite and fight for our rights as property owners/tax payers. The state o... Latest reply by Yanti14

I had a booking made from someone other than the staying guest.I find it is embarrasing when they arrive and you know its not the guest you have a pic of.This shouldnt be aloud at least the booking guest should be on e of the people staying,otherwise how ... Latest reply by Joy1210

Hi, my cleaner reported that the guest checking out left the bathroom (specifically the toilet) in such a bad state that they needed biohazard equipment to clear up. The cleaner has, quite rightly, charged me extra. How do you recommend I approach the gue... Latest reply by Chris2003