Help

Airbnb currently is holding over $50,000 worth of my bookings These are reservations that people have come spend their time here had a great time left wrote a wonderful 5-star review and Airbnb still has yet to release the money to me? this started the ... Latest reply by Mandalay-Rentals0

I have had two lots of guests booking on the same date, I cannot host two lots of guests at the same time. I have tried to decline the second lots of guests and the system will not accept it! I declined today. I am NOt happy ..... extremely disappointed. Latest reply by Sarah977

Airbnb does not give my guests the correct address, directions or map. How can I get this fixed? I believe it is a Google Maps issue but whatever it is, is causing stress for my guests and me! Latest reply by Yadira22

Someone request to stay and it is in my house rules no children 2 to 12, but they have a 5 and 7 year old. If I decline it will negatively impact my account. How can they send a request if it's in my rules that it isn't suitable for kids? what do I do?? Latest reply by Lisa723

We have only been registered two weeks & already have 11 bookings (two have been & gone, the third is ongoing).However, I’ve a couple of enquiries, about parking etc, which have given the option of ‘preapprove/decline’ at the bottom of the enquiry. One I ... Latest reply by Pamela553

Hi all, I had a request to book today. (we are instabook, but they had no reviews). our nightly price was $99/night. We do offer a 5% discount for 4 nights. (total of 376) Their request came in at $85/night ($340) Did Airbnb change my price? or Can t... Latest reply by Mark-and-Carin0

Guest booked in at 5pm and was surprised house was not a one bedroomed house. After 1.5 hours during which she smoked cannabis in the room she asked to leave and requested a refund. I declined

Hello My check-in window from 1pm to 9pm but the guest is not responding. I left a padlock giving him the code. The code will expire at 9pm so he won't be able to check-in after. What happens next? It is not my fault that he is not responding. If i cancel... Latest reply by Mark116

Hi, I recently changed my daily fees, I have a request for a booking, how do I check what the guest will be paying before I accept the booking ThanksBev Latest reply by Beverly104

I have ticked "hot tub" in my listings. Is this different from a "bathtub"? Latest reply by John2420