Help

I had a guest leave a good review on my home, but a bad review on the building. How do I respond to those things out of my control? iIcan't control if neighbors leave things in the hallway and if the walls are not painted.... I don't own the building. It'... Latest reply by Red3

I went away from London to Melbourne, Colombo and back to London from 16th April to 21st May.I blocked all the day I am away. But someone managed to book on the 30th April and I request him to cancelbut he did not. So I did cancel and BNB has imposed a ca... Latest reply by Mike340

I had intially listed one of my locations as 199.00 a night, I've changed my price since then for specific dates but also updated my "base price" to 185.00, however my listing still says my location costs 199.00 a night. Which is no longer the case and I'... Latest reply by Victoria472

Can someone please explain to me how this works and if I'm still vulnerable to this potential scammer. This morning I received an inquiry for a weeklong stay in my AirBnB space from "Daniel", claiming to be a photographer with the BBC - had a nice,wholeso... Latest reply by Teresa31

I have booked a house through Airbnb in Dusseldorf, I would like to check the status of the house. Latest reply by Sarah977

I was called and interviewed for an Airbnb Focus Group to be held in Boston on Wednesday May 23, 12-2pm. The interviewer said they would send me information by email but I haven't recieved one. Does anyone know where this is being held?Thanks,Keith Latest reply by Vicki137

Hi! I just wanted to share share my experience with the internet. I stayed in a place for a week. The place was wonderful except one thing; bed bugs. Or at least what I believe were bed bugs.Day 1 when I first noticed bites The first set I noticed Day 3...

I have had Advance notice set to 3 days since I started hosting on airBNB, but I still get last minute requests and am forced to respond. I have been on the phone with support twice about this and although they say I have everything set up correctly, I am... Latest reply by Marit-Anne0

Hello, A guest has booked with me. Total is £500 - I will obviously pay 3%. I don’t put a cleaning fee on. But my guest is saying Airbnb are adding £79 to her booking? Why is this? I don’t see where this amount is coming from? Are all my guests getting ch... Latest reply by Matthew285

I declined an offer that I actually want to accept. The person making the enquiry has tried to re submit it but it's not working. Do you know how I can undecline an offer? Latest reply by Matthew285