Hi all! A guest contacted me and asked for dates which were originally blocked on my calendar. We agreed that I will make them available for her, I did and she tried to reserve it but received an answer that the dates are "no more available" while on my c...
Latest reply by
Lizzie
Hello.Trying to print the guidebook it doesn't print sorted by categories and has only one category"other". Does anyone have advise? ThanksMarkus
Latest reply by
Markus65
Hello, I just accepted a reservation. How do I know the guest paid? Did AirBnB already handle this? When do I see the payment come through? Thanks
Latest reply by
Kim-and-Jen0
Hello,I have $30 credit on my account from a previous reservation which went bad (owners never showed up to let us in).I was told that I would be credited off my next reservation. I just stayed with AirBnB again and the credit was not used.Is there someo...
Hi there, I canceled my reservation it was 1031 $and the fees is 99$ the host policy is flixable and i should get a full refund, yet when I asked to cancel airbnb said I would be refunded with 99$ and if I agreed with the host on a different amount I sh...
Latest reply by
Elle0
I just listed a new property and I ticked that it was suitable for children 0-2 years old as it is a one bedroom apartment with portacot and highchair. When I published the listing it is coming up as Family Friendly which I don't think is accurate. Any ...
Latest reply by
Diane114
I had two Airbnb accounts by mistake and I read there is no way to combine the accounts and the only solution is to delete one of them. I did this but the account I deleted had a reservation linked to it that I wanted to keep. Now it has been cancelled ...
Latest reply by
Elle0
Hi I am concerned that 'Rainbow Valley retreat" in the Derwent Valley of Tasmania comes up under google with a comment saying the host cancalled so many days before their coming. I have NEVER cancalled any unless they requested which was a couple of year...
Latest reply by
Mandy52
Where can I find the appeal form? in 99% I had all positive reviews but one couple gave me bad reviews mostly because of the unsually bad weather that made them stay indoors. Due that bad review I recieved a message from AirBnB "We may have to suspend you...
Latest reply by
Clare0