What hosts are saying

    Host had no check-in and check-out times, and assumed that when I was considering checking in earlier, that I was confirming a specified time window. The host already had a busy schedule for that evening, and did not let me know beforehand. An Airbnb rep ... Latest reply by Deborah1
    Hello, I am new to AirBnb. This is my first time hosting. A guest recently booked my place, however, is now cancelling. She has told me that she has tried to cancel, however, her refund comes up 80 Euro short. Is there a reason for this? The guest is l... Latest reply by Yelena3
    I was wondering why the preapproval system has changed and it is not accurate any longer when I asked for help from the Help Center. Before you could withdraw a preapproval with a "Click" on an icon, but now that option isn't available. I called Airbnb ... Latest reply by Sacha9
    Hi! I've been doing a lot of research about this "AirBnB" business and I got quite excited about it, I just moved to a new place in a city with a very high demand during the whole year so it seems like a cool opportunity. HOWEVER, my excitement went down... Latest reply by Gerry-And-Rashid0
    i canceled a booking as the dates they requested over lapped with another booking for the room, due to that though it has blocked the dates of the canceled booking on my calender... i would like to free up those dates as i have someone looking for the roo... Latest reply by Linda108
    I have a guest who wanted to book for 7 nights to get the discount, I agreed to her booking before I realised that it overlapped with another guest (she had added a day that wasnt on the calander yet).Anyway she is happy to come for 6 nights but would lik... Latest reply by Helen3
    Hi there,we have been renting a room on Airbnb for some time and still haven't got any payment. The support of Airbnb keeps on telling us that they are still verifing the banking account, but it has already taken more than a month and we have no news from... Latest reply by Kate186