Help

Hi guys! We are very fresh listers and we have been writing a lot on Airbnb. What we do not understand is what this means:Extra people: €18 / night after the first guest OR Extra people: €0 But we cannot have more than 2 guests as stated so what is all ab... Latest reply by Christothea0

Hi Everyone! I'm not sure why I'm having so much difficulty adding additional photos to my listing. Can I do this with the phone app? I confess - I'm green and just learning. Tia for any help! Latest reply by Cindy84

Hi,Just got a push from AirBnB saying that my guest had canceled his stay after check in. AirBnB issued a full refund even if my policy is "strict" and I had no idea why the guest canceled until he later sent me a message that the flat didn't "suit him". ... Latest reply by Helen3

I just received an inquiry from someone who joined Airbnb this month asking me to send my contact information. I replied that I couldn't send it on Airbnb. Has this happened to anyone else? How do I report the person? Latest reply by Helen3

I am new member of this website and I definitely still can't accustom with the conditions and I would be very grateful if you could help me to handle in this situation.Firstly, I would like you to let me know why I after my declaration of the apartament a... Latest reply by Linda108

My travellers whom were booked for a week starting 7th sept have requested cancel. I recieved a message from airbnb stating they require me to cancel booking and there was a link that took me to cancelling booking so i cancelled it. I have strict cancel p... Latest reply by Hofdahus0

My travellers whom were booked for a week starting 7th sept have requested cancel. I recieved a message from airbnb stating they require me to cancel booking and there was a link that took me to cancelling booking so i cancelled it. I have strict cancel p... Latest reply by Dee9

My guests that checked out a week ago are asking why they haven't received their security deposit back. Does anyone have any experience with this? Do you know how long it normally takes for it to be refunded? I assume airbnb just puts a hold on the credit... Latest reply by Arunee0

Hi! The last guests we had had a dog that put about 20 holes and 2 rips into our coach. We got this coach at a good discount from a family friend. Obviously we need a new one since it would cost to much to reuppolster it. What do you think would be a fair... Latest reply by Agatha4

I hosted guest from Aug 18 -22 , 2016. Todate, I have not received payment from airbnb Could someone help urgently Regards Gerd