What hosts are saying

    Lindsay16
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    error message about a pick up card

    Hi There - I've a potential guest who is trying to book and has just messaged to say that they are receiving an error message about a pick up card. Does anyone have any idea what this means? I'm assuming it must be something to do with their credit card...
    Allison18
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    adjusting bookings

    Hello there, A future guest is having trouble with a booking they made with me. Originally the renter expected to stay a few solid weeks, so it was booked. After that they realized that they would be gone for a weekend in the middle of that stay and ask... Latest reply by Gerry-And-Rashid0
    Niraj0
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    Damage caused by guest

    Hi everyone...warm greetings..Im pretty new to hosting and have just got my first booking confirmed. Just wanted to know how to go about if I find that my guest have broken or damaged some items or electronic gadgets since I have no security deposits with... Latest reply by Gerry-And-Rashid0
    Sally52
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    guest complaining about the bed

    Hi thereI am new to Airbnb and this is only my second set of guets in my beautifully renovated apartment.The wife, baby and her parents have already been in the apartment for nearly a week without anycomplaints. The husband has arrived and stayed one nig... Latest reply by Mike77
    Griya-Hanna0
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    Strict cancelation policy

    I made mistake booked apartment in London via instants booked, tried to contact host about solution, my host request me to cancel the reservation, after cancel I just release they have strict cancellation policy, then charge me 50% payment. Try get full r... Latest reply by Christine1
    Ts0
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    Add host recommendations

    Hi I added in some host recommendations of nearby attractions and amenities and they were published. Can someone help me how i can retrieve and edit on the host recommendations that have been posted. I browse hard but could not locate where to edit them. ... Latest reply by Deborah82
    Jim59
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    Does Airbnb know when guests arrive?

    Experienced vacation rental owner but new to the whole Airbnb thing: I've been communicating with my guest arriving next week. All looks good, great even. Does Airbnb expect to be notified when a guest physically arrives at the vacation rental? If so, ... Latest reply by David126
    Julie74
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    Guest Extension

    Hi I am a new host and would like advise how to go about handling staying guest's request for extension of stay.How do I extend the stay and how would Airbnb pay out the rent to me. Thank you! Latest reply by Sharon64