So this guest booked messaged to say why she was visiting here ( moving country to start new job) I asked her to please keep in touch with estimated arrival time to make sure I'm in. We are now on arrival day and past check in time and still heard nothing...
Latest reply by
Mark116
Hi, could someone please explain to me why as a host you will get 5* in all bar one category (which was a 4*), have a glowing written review, but your overall review for that stay will show as a 4* review? Surely star ratings should be all scores added u...
Latest reply by
Anonymous
Last week for the first time in 7 years of hosting , a guest caused serious damage to property. I followed Airbnb’s advice on all things and was assured it would be prioritised. Reality: abusive malign emails from guest making false accusations leave me i...
Latest reply by
Bruce303
Hi! I´m Mónica de Temporario Santa Fe. We manage several appartments and we have not received any payment in the last 15 days. We have 6 pending payments which are supposed to be credited in our bank accounts (2 accounts) but nothing happens. I called sup...
On 3.8.2109. guests sent reservation request 20 minutes prior wished check in,evening at about 8.20pm,for 4 nights.I have strict policyI accepted this request .However It turned in Awaitng payment status. Guest canceled after this .On my reservation list ...
Latest reply by
Veronika42
I m doing Airbnb cos I live with my BF next door, just trying to cover my rent, most of the times things are going well. I have the feeling this time is not going right in the beginning. The guest started to do price negotiation in the beginning. Okay, I ...
Latest reply by
Uwe56
I use Airbnb, Trip Advisor, Booking.com and my own website. But I would like to get more business from Airbnb. The main problem I have is I have 4 different price bands for across the year and to bring the weekly price on Airbnb down I need to apply dif...
Latest reply by
Fiona197
I am wanting to do my Australian tax return July 18- June 19. I have 2 properties listed and want to be able to seperate them Jen
Latest reply by
Mohammed134