Hosting

Hi, I am new to hosting. I have a guest who would like a discounted rate. When I went to send a special offer, I noticed in the details area of the amounts, that Airbnb is charging two service fees...I copied and pasted here:Subtotal$Enter a subtotal th... Latest reply by Gerry-And-Rashid0

I think there is a bug in the system, as I have the cleaning fee selected on my listing, but the reservations are coming in without the cleaning fee of $25 being included. Anyone else have this problem? The strange bit is that we have two listings and it ... Latest reply by Christine-DeGraaf0

I am a non U.S citizen and have just submitted my Taxpayer information. It looks as though air B n B is still withholding rates from my listing (30%). Does any one know how long it takes for them to approve the tax information? Thanks Latest reply by Keith23

I'm wondering if you can help me??? Recently i had a guest who booked my apartment for 4 nights for 2 people. She then told me via messages that she would be 5 people staying and that 3 would sleep in the bed and 2 on the couches. My apartment is listed ... Latest reply by Andrea9

So my guest and his wife and baby checked in a week ago and they seemed very odd, moody, unfriendly to say the least. Didnt want me to show them around etc. And then I notice they stay up late, sleep in late (weird with a baby) and have the drapes close... Latest reply by Gerry-And-Rashid0

This guest cancelled on me on the first place and has tried to eliminate all cancellation fees. She has since threatened to take over my property an I am tired of this harassment. I had to cancel but I don't deserve the penalties. It's unfair. How can I r... Latest reply by Clare0

Hi Airbnb Community! I just had a very strange situation. One of my guests are traveling around Greece by the yacht and they asked me to give them a lift to a dock. It is just close to my place. They told me that I would be easier for them if I will give ... Latest reply by Pam23

Latest reply by Gerry-And-Rashid0

I've only recently begun to use ABB. My cancellation policy is Strict. I have a guest who booked to stay for 5 days, from June 14 to June 19. Today, (June 13), the guest cancelled, and asked for a full refund for the cost of the stay via a request in the ... Latest reply by Jim47

Hello,I would like to know if it is in any way possible to make guests accept my own terms and conditions (specific for camper rental) and the ones on the airbnb booking site? Latest reply by Clare0