What hosts are saying

    I have been quoted a pre approved figure as a host including service charge which is correct.My potential guest is repeatedly shown a figure that includes two service charges and I am liable to lose her business unless i can resolve this.Any ideas?It is q... Latest reply by Merrit0
    Several people have reported to @Airbnbhelp that they have received an email regarding new Terms and Conditions and asking users to login in and agree to them. THIS IS A PHISHING EMAIL AND NO ONE SHOULD RESPOND TO IT. The scammers are getting very clev... Latest reply by Clare0
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    My guests stayed with us 22-26 May. Then she wanted to stay at mbs hotel after she checked out on 26 May. However, Airbnb told me is against the rules that she didn't book thru Airbnb to book mbs hotel. So Airbnb customer officer told me Airbnb can't acce...
    We had guests leave our place in a frightful mess and it is going to require getting a professional cleaner in to get it sorted in time for our next guests. Am I within my rights to request an additional fee from them to cover this? We don't have a secur...
    Hello I have 3 rooms listed, and I would like to know how I send a potential guest my other rooms to book? I get contacted through one room listing, and they seem to have trouble locating the other listings. I would like to easily be able to send a lin... Latest reply by Pat29
    Hi - I was wondering if any other 'live-in' hosts are beginning to tire of airbnb? While the whole ethos and positive idea of airbnb - to go live and share with inhabitants of places all over the world, is a lovely idea,the reality is actually otherwise.I... Latest reply by Julie103