I requested a guest to pay an additional fee for a stay after the stay and the original payout had already happened. The guest agreed to pay the additional amount but since then the "resolution payout" is pending in my transaction history. The stay was in...
Hello everybody that participated in last weeks "hot" discussion. Remember we started off with me being worried about having accepted a booking with a 11 month old and my house not being a good fit. Which led us to a 2 day discussion about bookings with ...
Latest reply by
Myriam5
How do I contact Airbnb to provide help for a potential guest who thinks an error has been made in the calculation of his costs for a week's stay in my apartment? Even with the weekly reduction and conversion from/to Euros and Australian dollars I am also...
Latest reply by
Clare0
Hi everyone,I just wanted to know if any of you have ever received a courtesy warning NOtice from your city. i have been hosting in my own house for 6 months and I just got this notice. By the way, i live in Miami Fl and there is a lot of houses doing t...
Latest reply by
Monica4
I'm in South Africa and all my guests have been South Africans. My bank charges me almost 50% of my one-night room rate for the international forex transfer. Is there any way to avoid this ridiculous charge? Why don't Airbnb have a local payment system...
Our guest checked in a bag the night before they arrived and then rang and cancelled two of the 3 nights booked. We have a moderate cancellation policy. She had stated she had an allergy to dogs (which may have been correct, although she had patted our ...
Latest reply by
Lisa7
I had a guest due to arrive Monday 22nd February, she contacted us at 4.15pm on the due date for her arrival, she said she had car trouble, and could she now arrive Wednesday 24th February and stay till the followin Wednesday which I agrred to. We have b...
Latest reply by
Clive4
Hi!I request my host to change the no of guest from 3 to 2 person via "alteration request" after got accepted by host. the price of the room is changed and it got higher. I dont understand why? My next question is if i dont want change than wht to do to k...
Latest reply by
Lisa7