Hosting

does anyone know if it is possible to setup a phone call with a guest prior to accepting a reservation? Latest reply by Kath9

2 night stay. Over years we got the whole ‘get housekeeper to take pictures once she’s finished cleaning’ . Send on WhatsApp as date/time stamped proof. But today these guests outsmarted. Smoked but blew smoke out of window. The room has lingering smell... Latest reply by Ian-And-Anne-Marie0

We’ve been hosting for 14 months in a small town. We have a basement apartment in our home. We are Superhosts and have 71 great reviews. This week we had a couple staying for 6 nights while in town to see family. Upon arrival, they asked if we could a... Latest reply by Kath9

My first guest was appalling. As a new host it’s clear we need more protection as hosts. Latest reply by Tom945

Hi everyone, For those who we have not yet met here, we are relatively new hosts, but we try to be active participants in the community posts. We have learned tons already and thank you all for your invaluable input, feedback and suggestions. I have a que... Latest reply by Rich-and-Yan0

I'm ready to quit. Please help me answer this review. I heard nothing from this group the entire time. I went above and beyond getting it ready and I answered many questions. She stated that she never used Airbnb before, but preferred VRBO. There was a ... Latest reply by Sarah977

I do not understand why airbnb would let a guest that they also asked to leave and was in clear violation of my house rules then leave me a review? I was a super host prior and receive all 5 star ratings. The situation was 3 hours after check in I drov... Latest reply by Kaylee18

This is part of the CC Festival of hospitality, original topic created in the Spanish speaking Community Center, by @Yuni-and-Erick0 and translated below. ------------------------------------------------------------------------------- It is tru... Latest reply by Yuni-and-Erick0

I received a booking request for this coming weekend from a young woman who only has a phone no on her profile. In my response I explained that we require our guests to have verified their government ID, their email address and upload a clear profile pho... Latest reply by Emiel1

Idaho Falls Planning Department is presently working on new rulings for people to host and I am awaiting their decision. It would be a tremendous help if other Airbnb hosts in the area got involved and wrote letters to the Planning Department in defense o... Latest reply by Brenda506