Hosting

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Authorizing refund

My guest cancelled their booking for next week. My policy is strict. I've decided to authorize a full refund. But when I click 'issue full refund' from within the email from Airbnb, it takes me to the resolution center, where my only option is to click a ... read more

Created 16-07-2020 | Latest reply 08-08-2020 by Colleen253

in Alberta, Canada

Where is my share of $250million compo to hosts?

I did have at least 17 reservations cancelled due to Covid19, fitting criteria dates of AirBnB 250 million compensation package to hosts. My potential sum of cancelled reservation percentage may be $200 or more-less. I did not see any money deposited to m... read more

Created 08-08-2020 | Latest reply 08-08-2020 by Sarah977

in Port Alberni, Canada

Hosts cancelled the reservation before less than one hour to check in

On August 5th, we decided to extend our Sanremo trip one more day and started to look for available options on Airbnb on the same day's afternoon. I found an apartment with instant booking and reserved it. Reservation confirmation number is HMETF2Z48M. A... read more

Created 07-08-2020 | Latest reply 08-08-2020 by Inna22

in Charlottenlund, Denmark

A poem about A Nevergoodenougher

In style of Dr Seuss. Inspired by recent streek of "never good enough" guests. By Inna.Let's say you are a host And a good one, indeedThen getting a NevergoodenougherIs truly a treatA Nevergoodenougher is a guest who by farIs the best of all guests That a... read more

Created 24-08-2019 | Latest reply 08-08-2020 by Inna22

in Chicago, IL

Cohost needed for Orlando area and possibly Lake County

I have a nice 3/2 home in East Orlando with 1 acre fenced yard and pool, centrally located btwn Cocoa Beach and the parks. I am considering listing the home but am interested in having a cohost. I also have a small lakefront home on Lake Eustis in Lake Co... read more

Created 05-11-2018 | Latest reply 08-08-2020 by Nicole2170

in Orlando, FL

Schedule E or Schedule C?

We have three Airbnb houses, then manage one for our neighbor. My tax preparer is insisting that each house is its own little business and each needs a Schedule C. Then it's more confusing because Airbnb sent a 1099 but it's not broken down by house. When... read more

Created 07-03-2018 | Latest reply 08-08-2020 by Sha-Sha0

in Volcano, HI

Host hasn’t approved stay and checkin is now

Hi all, host hasn’t approved stay but I’ve paypalled (airbnb hasn’t charged it just yet, it’s waiting for host approval) and checkin time was 1 hr ago. My friends and I don’t know whether to drive there or not.... and the host still has 24 hrs to reply, e... read more

Created 08-08-2020 | Latest reply 08-08-2020 by Andrew0

in Boston, MA

Cancellation Grace Period for Hosts

Scenario: A reservation comes in, and shortly thereafter the Host discovers the guest does not meet the posted listing qualifications. Group is too large. Pets. Not immediate household only. Guest does not respond to Host when stating the listing not bei... read more

Created 08-08-2020 | Latest reply 08-08-2020 by Inna22

in Dana Point, CA

my worst guest ever

the review I left & posted to her profile... we hosts have a responsibility to other hosts to leave honest reviews. WARNING! RED FLAG! ALERT! I have been a superhost for 3.5 years and have 442 five star reviews. Pinky was the ABSOLUTE WORST guest I have ... read more

Created 27-07-2020 | Latest reply 08-08-2020 by Helen3

in Lithia Springs, GA

I release dates , they then get blocked

I keep releasing dates for my Plus property, the website blocks them again a few minutes later. I’ve tried my computer, lap top, phone. Morning works. I losing potential bookings. I’ve tried messaging & calling support with no results. Is anyone else havi... read more

Created 08-08-2020 | Latest reply 08-08-2020 by Helen3

in London, United Kingdom

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