Hello everyone, Many of you welcome guests from all over the world.
Every day you greet them in your home, spend time with them and even
share helpful and good tips about your region or area. Several of you
mentioned, in a recent discussion we had on host...
Hi All, The short version of this is that I had a guest that didn't read
the listing, didn't read/respond to my emails before their stay, was
unable to operate basic household items (ie an electrical outlet), and
then sent a lengthy complaint email after ...
Hi everyone! Looking for feedback on how you’d handle this situation ...
A guest sent me an email today that she couldn’t stay at my condo
because there was a heavy cigarette smoke smell, and that her family
member has a medical condition and is extra sen...
Hey All, As most of you know, I've been pretty unhappy with how Airbnb
has been dealing with CS and cancellations as of late. As it has only
gotten worse with no end in sight, I finally filed a complaint with and
requested help from the United States Depa...
I assume I am not the only one. I have had multiple instances where a
guest basically makes a reservation on a strict cancellation policy
listing without reading a single detail of the listing or how airbnb
works. I have a strict cancellation policy so th...
I just logged on and looking down the first page..... most of the topics
are people issues. I would like to tell you a story of poetic justice
that came to me in my working life! In my working life I was a
mechanical services contractor….I owned and ran a...
First I get a booking enquiry for 2 guests asking me why there is a
'price difference' and I explain the situation that additional guest
costs extra and I go ahead to accept the booking enquiry. Then my guest
instant books but changes the booking for ONE ...
Hi, I’m after some advice. I have been hosting for a few years and have
just experienced my first real issue. The guest have left a soiled sheet
on the bed which has soaked through to the protector and been absorbed
into the duvet, the mattress is ok. The...
I had a guest who visit us for 3 nights and the blameing me about the
Thailand Pattaya local tv. they claim that the signal is not that good
but i told them that this Local tv they used anlog not digital signal so
its not going to be like Full HD (Net Fli...
I have some dates still available for this month. Airbnb sent me an
email suggesting for me to offer a discount to boost booking for these
dates. The email says that I can do a one time discount. However, when I
click on it (it directs me to my calendar),...