Hosting

So Airbnb for the second time seems to change policy as they go I’ve had to escalate every request I ask from guest ranging from extra guest fees, smoke fees, and damaging and stealing property. Anyone else experience this they have told me that since I’v... Latest reply by Jake69

Dear All,Very recently I received a reservation for 1 person from a guest who only told me after the booking had been confirmed etc that it was for his mother. As I understand it booking on behalf of a third party is against Airbnb rules and that hosts ar... Latest reply by Allison2

Why is it that some houses in my area can be found by listing the nearest resort rather than the town they are located in? For example, when I search "Hunter Mountain" houses will show up while others that are listed by specific local towns nearby don't ...

Hi, I've just had my first experience of a guest not showing for their reservation. I sent three messages to their inbox, none of which were answered. I think they are new to Air BnB. I have received payment for their booking but want to return it as I do... Latest reply by Clara116

After a long long week of trying to understand why Airbnb keeps changing its pricing on the web (or indeed why any sane company would use Twitter as customer support system), I can still feel grateful that I have Airbnb : https://www.theguardian.com/busi... Latest reply by Pete28

Hello Latest reply by Robin4

Hi everyone,We are looking for a new turnover/cleaning service for our villa in the Provence- Callas. Renting months are between May- September.Possibly as an emergency contact too.Any recommendations? Hannah

My current guests complained about the cleanliness of my rental unit. I was responsive to their concerns, but it took two days to get the place into shape. They are now asking for a refund for the nights they stayed in "unclean conditions." I am willing t... Latest reply by Robin4

Since last week Airbnb is no longer showing the full price on search results and map, only the base price. Result : On a typical weekend searching for <$70 in Seattle brings up 300+ listings all of which are over $70. I have had several guests msg me how ... Latest reply by Pete28

any other bnb guests/hosts out there feel like they are being discriminated against? several months ago i wrote bnb about the fact that they should keep their politics out of their business... i mentioned that the whole point of using bnb was being able t... Latest reply by Mike908