Hosting

I see the new and ever changing requirements mean I would have to go from strict to moderate to return to business ready / work collection. - I have in 1.5yrs only had one business booking. - I have had lots of folks cancel, and in many cases done well on... Latest reply by Kristy43

Hello, I received a reservation request from a guest and approved it. When I went to request an additional pet fee, I received an error message stating the reservation was not fully paid. It shows confirmed across the platform. Can anyone advise as to wh... Latest reply by Robin4

So Airbnb for the second time seems to change policy as they go I’ve had to escalate every request I ask from guest ranging from extra guest fees, smoke fees, and damaging and stealing property. Anyone else experience this they have told me that since I’v... Latest reply by Jake69

Dear All,Very recently I received a reservation for 1 person from a guest who only told me after the booking had been confirmed etc that it was for his mother. As I understand it booking on behalf of a third party is against Airbnb rules and that hosts ar... Latest reply by Allison2

Why is it that some houses in my area can be found by listing the nearest resort rather than the town they are located in? For example, when I search "Hunter Mountain" houses will show up while others that are listed by specific local towns nearby don't ...

Hi, I've just had my first experience of a guest not showing for their reservation. I sent three messages to their inbox, none of which were answered. I think they are new to Air BnB. I have received payment for their booking but want to return it as I do... Latest reply by Clara116

After a long long week of trying to understand why Airbnb keeps changing its pricing on the web (or indeed why any sane company would use Twitter as customer support system), I can still feel grateful that I have Airbnb : https://www.theguardian.com/busi... Latest reply by Pete28

Hello Latest reply by Robin4

Hi everyone,We are looking for a new turnover/cleaning service for our villa in the Provence- Callas. Renting months are between May- September.Possibly as an emergency contact too.Any recommendations? Hannah

My current guests complained about the cleanliness of my rental unit. I was responsive to their concerns, but it took two days to get the place into shape. They are now asking for a refund for the nights they stayed in "unclean conditions." I am willing t... Latest reply by Robin4