Hosting

We just caught the teenages of our AirBnB rental (Mom is present) smoking pot outside. We have posted on our listing and guest book that marijuana is not allowed. Can we evict the guests and if so, how do you recommend the best way of doing so without our... Latest reply by Susie5

Why is the full refund amount requested by guest different from my proposed payout amount?We have a mutually agreed cancellation due to extenuating circumstances (weather crisis), and guest has cancelled. It says that when I approve the amount requested b... Latest reply by Marit-Anne0

hello!A few days ago i was contacted by a Guest (who was supposed to check in a few days later) and they asked me kindly to cancel their reservation for some personal last minute reason without being charged. So, i changed my cancelation policy to flexibl... Latest reply by Marianna85

There are 2 dates that are blocked with a dot on them. I want to unblock them immediately because this is a good time for booking. I have tried multiple times to change from blocked to available but the settings don't change. Maybe it is because there are... Latest reply by Rebecca181

HiI recently had a large group staying at my twin properties over Easter where they left on Easter Monday . As my holiday rentals areseveral hours from where I live and being busy I was unable to review the properties until the following Sunday . It was ... Latest reply by Emiel1

As a host I cancelled a reservation because the guest mistakenly made it on the wrong date...actually wanted it for one year in advance. Consequently, her dates were incorrect. We communicated and cleared up her mistake, no problems. That's why it appears... Latest reply by Steve143

Has any other host run into flakiness and problems with the iOS AIrbnb app, doing any of the following.(My host profile has notifications on via SMS text, via Airbnb iOS app, and via email)1. Messages for reservations and inquiries come in, but the AIrbnb... Latest reply by Chewy1

A guest just contacted me about his reservation for June. He did not cancel it and neither did I, so what happened? Latest reply by Fred13

Hi all. Can anyone answer a question please about feedback. I have had constantly positive feedback, but my last guest has been impossible to please and has said that he wants his money back or will leave a bad review. I did not give into demands so I can... Latest reply by Cormac0

HI I have an apartment and now onto my fourth guest. So far the repsonse has been great with April pretty well booked out. I only have two reviews to date but hoping this increases.However I have had a guest send an enquiry and really not sure what to do... Latest reply by Tina314