Hi everyone,I have one question......In the past I helped to my friends to rent their apartments, and I put their apartments on my profile, what happened to me twice is that they rejected confirmed booking and I suffered consequences on my AIRBNB profil...
Latest reply by
Giannis7
I noticed that Airbnb and Handy are ending their "partnership" as of Dec 14, 2015. We have just had two terrible experiences booking Handy vacation rental cleaning -- one with our cleaner cancelling 1 hour before her scheduled time and haveing extreme dif...
Latest reply by
Jessie38
A month ago we had case of prostitution in our apartment by a guest. Since Finland has no contact number for AirBnb I ended up calling the US number to get the reservation cancelled. To replace the soiled linens etc. the contact for AirBnb asked for pictu...
Latest reply by
Steve143
I don't understand why my total payout for bookings is far less than the price the guest sees?twice now a guest has asked to confirm a cost that is much higher Than the payment showing on the enquiry booking details.does anyone know why this is?
Latest reply by
Julie567
Is it possible to re request a guest's review, as they have missed the 14 day deadline, as we were both unaware as it was both our first time...Any help would be great. thanks.
Latest reply by
Lorraine-and-Chris0
My guest expects me to provide cleaning facility while she has booked my house? Does the cleaning fee mean that i am expected to provide this service?
Latest reply by
Jann3
Hi Guys, im getting an official email notification of a customer trying to reserve but in my inbox on air bnb i have no notification or option to write back to the customer. can someone suggest what to do? do i need to change something in the settings. th...
Latest reply by
Steve143
hi guys, i am new to air bnb. i read the section on payment but i am still not sure how do i recieve te payment from guest, i am asking because i aleeady have 2 reservations acceptec through the instant booking. how do i link my bank account to air bnb? a...
Latest reply by
Steve143
Hi everyone, We have a booking for next week. The guests is a company with no reviews as yet, they're in events and have ten guests from China who will be staying at our place. I have asked for IDs and he sent them to me by email which is fine. However wh...
Latest reply by
Marit-Anne0
I've had a few inquiries lately asking if I can offer a discounted price. I already have discounts for weekly/monthly bookings. And my price is typically 10 percent cheaper than any other listing in my region. How can I help convince my guests that they'r...
Latest reply by
Gina32