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Ridiculous refund request 17 days after check out

So I just got this request "Hello, I recently signed up for the Villa and paid $200 per night. About a week later, the price dropped to $150 per night. I believe this is unfair." -the refund request is for 200 USD, guest stayed with me for 3 days, and che... read more

Created 18-09-2019 | Latest reply 04-02-2020 by Maia29

in Ubud, Indonesia

Security camera inside???

Ok, I am a host and I recently stayed at another hosts airbnb. I started a different thread about my experience but I wanted to start a second one because it warrants its own discussion. When we got there it was obvious they had substantial video survei... read more

Created 09-04-2018 | Latest reply 04-02-2020 by Kay90

in Simi Valley, CA

Hosting with a dog

I'm a first time host, we have several visitors booked so far for this summer, and I'm trying to figure out how to make sure our guests aren't disturbed by our dog when we aren't home. We are renting out a basement unit but the dining area and bathroom ar... read more

Created 08-06-2018 | Latest reply 04-02-2020 by Alicia242

in Wakefield, MA

Airbnb investigation and bad guests

Hello all, just need some help & advice as I'm stuck with an issue that seems to be going round in circles. I had two young girls check in to my apartment on the 13th of January and they stayed for 2 nights (they'd booked for 4). These were some of the no... read more

Created 17-01-2020 | Latest reply 04-02-2020 by Neil408

in Sheffield, United Kingdom

Pondicherry Host Meetup

Hello Pondicherry! Thank you so much for coming for the meetup. We had an amazing time hearing out your experiences and would want to hear more.To make hosting easier for you, I'm sharing further information on the topics discussed at the meetup: Know all... read more

Created 24-08-2016 | Latest reply 04-02-2020 by Auro764

in Gurgaon, India

Cancelling a guests stay after check in

We have guests that have a two month booking but, after one week we realized a problem, they are alcoholics and now after 3 weeks have not been able to control there behavior. They are causing problems with other quests and last night told my wife, to shu... read more

Created 03-02-2020 | Latest reply 03-02-2020 by Kath9

Do I have to refund guests when they cancel or does Airbnb pay them?!

I have never dealt with cancellations until now and I'm a bit confused about what is my responsibility. I have a "flexible" cancellation policy that allows refunds. I have a guest who confirmed and cancelled on the same day before staying at my place. ... read more

Created 10-02-2018 | Latest reply 03-02-2020 by Claudia2289

in Tampa, FL

Guests not reading listing and giving less stars in reviews

I would like to know how other hosts are dealing with guests not reading your listings/rules properly.As I hosted more guests, I have noticed many of them don't read the listing and rules properly, even though I added a couple sentences both in the top of... read more

Created 16-11-2017 | Latest reply 03-02-2020 by Dave878

in Toronto, Canada

Promotional pricing question!

Hi there! Looking for a way to turn "on" promotional pricing / offer for specific nights. I have seen a little box on other listings that states "book in the next xx hours and recieve 10% off" etc. I can only locate discounts in the pricing section for WE... read more

Created 22-01-2018 | Latest reply 03-02-2020 by Larry339

in California, United States

Inappropriately Long Stay

We rent a small room in a popular tourist area of Norway. There is no access to a kitchen and there is no option of cooking in the room. Over the past 2 summers we have had around 150 guests staying, most staying for one night and some for 2 or 3. The are... read more

Created 30-01-2020 | Latest reply 03-02-2020 by Andrew0

in Norway

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