Hello there, My guest had some issue with my Airbnb regarding the flushing problem in the toilet. after arranging a plumber to go to the apt to fix it, she was still not happy about the situation and the cleanliness and demanded a refund. I offered her a ...
Latest reply by
Amy38
I have two listings ~ my whole house and a room in my house. I get lots of bookings for the room in my house and very few (only one-two during SXSW in Austin, TX) for the whole house. I'm wondering this: if I achieve Superhost status from the room, will t...
Latest reply by
Paige30
Hi,I'm currently dealing with a very worrying situation. While some guests were staying with us, an incident occurred involving the guests and one of our neighbours. The neighbours now wish to involve the police and have asked me to provide the name and a...
Latest reply by
Joe171
Due to long cleaning up period I need to prevent another booking on the same day when another guest checks out and checking out on the same day when already booked guest checks in.At the same time I don't want entire day to be blocked on my calendar (prep...
Latest reply by
Susie5
Hi fellow hosts! Has anyone noticed a change in how listings appear over the past few weeks? I was under the impression that certain criteria bumped your listing up closer to the top (Superhost status, enabling Instant Book, percentage of 5 star reviews...
Latest reply by
Candice27
We have been hosting for over three years and for the most part have had no problems with any of our guests. We are a bi-racial couple (Asian and White), living in a working class/middle class neighborhood in Philadelphia that is majority African America...
Latest reply by
Jack-And-Kristy0
I have setup a google calendar for my cleaning service. I did this by importing the ical link into google calendar, via the link on Google Calendar that says "add by url." While this successfully loads all bookings into the calendar, they do not update.i...
Latest reply by
Jill52
In doing my taxes it asks for the payor ID number for payments receive for Airbnb . Since this is different for each guest.What do I put?
Latest reply by
Paige31
HiWe are new Hosts to AirBnB and are having trouble getting our payout bank details updated and/or confirmed.Could anyone tell me how I know that my Bank Details have been confirmed.Is there anywhere this is shown? ThanksKerrie
Latest reply by
Mark-and-Kerrie0
I requested $200 from a renter for damages due to smoking weed and doing drugs in my place.I have not heard back from the renter on my request. At what point do i escalate this? can the renter just not respond and the issue goes away?
Latest reply by
Mark26