Hi,I'm currently dealing with a very worrying situation. While some guests were staying with us, an incident occurred involving the guests and one of our neighbours. The neighbours now wish to involve the police and have asked me to provide the name and a...
Latest reply by
Joe171
Due to long cleaning up period I need to prevent another booking on the same day when another guest checks out and checking out on the same day when already booked guest checks in.At the same time I don't want entire day to be blocked on my calendar (prep...
Latest reply by
Susie5
Hi fellow hosts! Has anyone noticed a change in how listings appear over the past few weeks? I was under the impression that certain criteria bumped your listing up closer to the top (Superhost status, enabling Instant Book, percentage of 5 star reviews...
Latest reply by
Candice27
We have been hosting for over three years and for the most part have had no problems with any of our guests. We are a bi-racial couple (Asian and White), living in a working class/middle class neighborhood in Philadelphia that is majority African America...
Latest reply by
Jack-And-Kristy0
I have setup a google calendar for my cleaning service. I did this by importing the ical link into google calendar, via the link on Google Calendar that says "add by url." While this successfully loads all bookings into the calendar, they do not update.i...
Latest reply by
Jill52
In doing my taxes it asks for the payor ID number for payments receive for Airbnb . Since this is different for each guest.What do I put?
Latest reply by
Paige31
HiWe are new Hosts to AirBnB and are having trouble getting our payout bank details updated and/or confirmed.Could anyone tell me how I know that my Bank Details have been confirmed.Is there anywhere this is shown? ThanksKerrie
Latest reply by
Mark-and-Kerrie0
I requested $200 from a renter for damages due to smoking weed and doing drugs in my place.I have not heard back from the renter on my request. At what point do i escalate this? can the renter just not respond and the issue goes away?
Latest reply by
Mark26
Hi, I am host from Croatia,My husband is owner of apartman and he have VAT ID number On Airbnb I have a profile with my name and I comunicate with guests.Do I need to change profile (on my husband) because of the VAT ID witch is on my husband name??? Than...
Latest reply by
Branka-and-Silvia0
I have moved a guest from one of my cottages to another of my cottages as the customer wasn't happy with the outdoor area. I now need, of course, to block the calendar of the cottage I have moved the customer into.The problem I now have is that the calend...
Latest reply by
Branka-and-Silvia0