Hosting

Custom List Message Item

the cost of a room

Recently I have been getting a bit of prompting to drop my price. I just got an email to say that people have booked for 69 dollars less, and 64 dollars less and 59 dollars less. Well my room is 65 weekdays and 110 friday and saturday night. Not unresonab... read more

Created 02-08-2017 | Latest reply 18-09-2019 by Pete69

in Western Australia, Australia

Letter to Airbnb

I would ask the company to consider something.I am never going to be able to host more than one booking per night, I do not have that corporate structure that the company’s philosophy and strategy appears to be driven towards… I am a core host, one of the... read more

Created 28-01-2019 | Latest reply 18-09-2019 by Camelia15

in Mount Barker, Australia

111

AirBnB to Cost Share supplies and mattresses

Looking to find where AirBNB might be offering SuperHost the opportunity of cost sharing. What I'm looking for is where AirBnB might team up with a mattress company and provide discount/co-market opportunity that would reduce the cost for Super Hosts. See... read more

Created 14-09-2019 | Latest reply 17-09-2019 by Kate867

in Hartville, MO

A guest damaged my property and Airbnb refuses to pay under the Host Guarentee. HELP!

Has anyone had a guest who is the son of the booking guest demolish physical property (way beyond wear and tear) and then have Airbnb not only deny their claim but then refuse to escalate the issue to legal? I feel misled by the Host Guarentee as I believ... read more

Created 01-03-2016 | Latest reply 17-09-2019 by Betina6

in Palm Springs, CA

207

How many emails do you send your guests?

I've read it's better to send more emails that are shorter before arrival to keep excitement up, and then the ones during and after their vacation. How many is too many?Upon booking I had been sending some basic welcome (+2 pages resort rules) info whic... read more

Created 12-09-2019 | Latest reply 17-09-2019 by Denise741

in Puerto Peñasco, Mexico

Co Host - Sicily

Ciao everyone. I am looking for a co-host helping with airbnb listing, check in/out procedure, cleaning and mantainance.There is anyone available in Giardini Naxos area (Messina)?ThanksAlessandra

Created 14-05-2018 | Latest reply 17-09-2019 by Pierre803

in Catania, Italy

Seeking advice on a guest filing untrue complaint for refund

Hi everyone, I have had straight five star reviews and have just gotten a first "bad egg" guest who is listing untruths to demand a 50% refund for her stay. So far, she has requested one night out of a two night stay's refund with me directly and I have u... read more

Created 17-09-2019 | Latest reply 17-09-2019 by Sarah977

in New York, NY

Star rating system

Has anyone ever tried to reverse engineer how the star rating system works? I'm talking about the number next to the star for your listing. It might be 5.0, 4.94, 4.88 or some other number.Do you think it's based on the ratings given by every single guest... read more

Created 16-09-2019 | Latest reply 17-09-2019 by Suzanne302

in Los Angeles, CA

How do i properly deal with damages caused by guest? Broken coat rack, broken handle on fireplace?

I am new to hosting and this is the first guest to damage the property. Do I put a claim in...will that make me look bad?? Do I give him a poor rating?? Do I message him and ask him what happened? Pls advise. read more

Created 05-02-2019 | Latest reply 17-09-2019 by Danielle476