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AIRBNB CLEANERS TO AVOID BRISBANE

i know i cant put details or phone numbers here. But i just had an absolute nightmare of an airbnb cleaner for 4 days. i rang to discuss his overcharging and not giving me a receipt for "extras" and not turning up at all when scheduled and he got annoyed ... read more

Created 08-12-2018 | Latest reply 27-04-2019 by Frankie24

in New South Wales, Australia

Available info on guests when they request to book

Hi fellow hosts, this may have happened some time ago, but am I right in thinking Airbnb has now blocked hosts from seeing guests' photos until after the host has accepted the guest? Am I alone in finding this irritating? Thanks in advance.

Created 26-04-2019 | Latest reply 27-04-2019 by Ian-And-Anne-Marie0

in London, United Kingdom

Do you own your property?

We're new to AIRBNB; our 1st trip was to Cabo last week, and everything went fine. But I started to wonder if or how AIRBNB determines if the host has the authority to actually offer the property for rent! I work for www.afxllc.com, and we verify owners... read more

Created 11-04-2019 | Latest reply 26-04-2019 by Sarah977

in San Luis Obispo, CA

Futz and hair on blanket, guest wants a discount

My whole home yesterday let me know that there was hair and schmaltz on one of the computers, and wants a discount. Pictures here http://imgur.com/gallery/wxVkVEm they did send me pictures, not that I really care to argue with something like that anyway. ... read more

Created 26-04-2019 | Latest reply 26-04-2019 by Ian-And-Anne-Marie0

in Somerville, MA

What have we become? Terrible treatment of guests and hosts

I had a charming guest book for 38 nights. With monthly discounts the fee came to £60 per night. They stayed for 34 nights and extended another 11 nights. Air bnb removed the monthy discount from THE WHOLE booking including the nights already agreed and p... read more

Created 23-04-2019 | Latest reply 26-04-2019 by Cathie19

in London, GB

Stated Check in method - advice?

Hi all,this really isn't urgent but would be really interested to get insights and advice from experienced hosts Have been hosting about 7 months now. We have a keypad with a code as a method of entry to our vacation rental.I ( or sometimes my husband) tr... read more

Created 26-04-2019 | Latest reply 26-04-2019 by Rowena29

in Australia

What soap do you provide for guests?

We try to run as close to a zero-waste operation as possible, so we provide guests with liquid soap in a pump dispensor in both the shower and beside the bathroom sink; yet we've found that some guests want bar soap. We have yet to find a way to provide t... read more

Created 12-07-2017 | Latest reply 26-04-2019 by Sarah977

in Chattanooga, TN

no guest counts in ical or multi-calendar no notes for ical

Hi everyone, I am a little annoyed that the ical does not provide a guest count, and I have no way of entering notes into the ical for specific guest issues. We always ask for make and color of vehicle, estimate for time of arrival, so we can find guests... read more

Created 01-04-2016 | Latest reply 26-04-2019 by Geri-and-Osiris0

in Oljato-Monument Valley, AZ

"The Airbnb Invasion of Barcelona" by Rebecca Meade -- great read

Hey Community! If you haven't had a chance to read the entire article in the New Yorker this week yet, thought I'd post a link here. It is balanced and reflects the challenges of communities and hosts really thoughtfully.https://www.newyorker.com/magazine... read more

Created 26-04-2019

in Eugene, OR

Guest asking for cancellation and then decides to stay

Hello all! I've been hosting for a few years in various locations and am currently a super host with nearly 90% 5 star reviews. Time to time I run into this very specific situation and haven't been able to figure how to best handle—I'm curious to hear you... read more

Created 24-04-2019 | Latest reply 26-04-2019 by Jarno1

in Cincinnati, OH

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