My guest has not been refunded for his stay, when should this take place, as it's been over 2 weeks and he's been charged three times.
Latest reply by
Nguyen5
Hi I was really upset today. I got a booking and then I realized it was a person from a company offering a service to help me administer my place. I don't think that should happen at all. the Text she sent me is in portuguese : Olá Ana Paula, tudo bem? ...
Latest reply by
Sandra126
I have an enquiry from a guest who would like to book with me Sunday - Wed for ten weeks. Is there a means of her doing so without paying ten separate booking fees, or is it possible for me to offer her a discount for all the relevant dates in one transct...
Latest reply by
Zandra0
Hallo, My guest Veronica from Washington, tries to book a resevation for the first time. She thinks that she made already a payment. She filled the payment form and send the request, but she didn't get any confirmation number and I also didn't receive her...
Latest reply by
Andrew90
I do not like the pricing changes. I do long term and miss the ability to set up a monthly rate. Because of the way the pricing works, I am never sure exactly how much my guests will be charged per month. Where do the recommended minimums come from? E...
Latest reply by
Dave-and-Deb0
Hello, I have within my description a notification that the price for a one night booking will be X amount, but the issue for me is that when a proposed guest makes an enquiry or a reservation I have to ask them to cancel their enquiry / reservation whils...
Latest reply by
Andrew90
Everytime I'm getting a message on Airbnb (iphone 6 9.2) I'm getting double notificiations. (I'm not getting text messages.) Is there a way for me to stop that?
Latest reply by
Cynthia-and-Chris1
1.) I would really like to know if IB is now the default search setting. I have read conflicting info on this. Seems to me that when I look at various cities/places, IB is NOT the default setting, but it is offered as a filter. However, lots of hosts have...
Latest reply by
Annette33
So I've been seeing this a lot in the last week or so; a lot of prices have 3 or 5 decimal places.Well it's finally caused an issue. All I want is to send a special offer of $1500 and air bnb won't let me. It says to "select a valid value. The two neares...
Latest reply by
Dickson0
Hi, Has anyone else had a problem with receiving notifications from guests - with or without a gmail account?I am not getting email notifications from guests, including reservation changes and alteration requests etc. I have to login to my message board t...
Latest reply by
Amy38