Support with your bookings

Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

my host is asking me to cancel. First he said "all the beds wouldnt be available". I said ok.Then he said "the internet would be slow". I said "ok".Now he is saying "theres been another issue brought up". and he wants me to cancel. Latest reply by Patricia2526

Buna seara! Am avut o rezervare de 2 persoane pentru 28 zile , de la un tip **, ei de fapt au venit 4 , cei doi care erau pe rezervare, iar după 2 zile au apărut cu multe bagaje și 2 tipe tot **! Oamenii sau apucat de petreceri noaptea la ora 02:00 cu muz... Latest reply by Marian3438

Hi Chicago Hosts, I have two guest bookings to transfer to a Superhost in Chicago, Ravenswood area or 60640. June 8- July 10 and Aug 24 - Sept 28,2024. About $2600/stay. Rather than cancel, I'd rather refer them to another host in the area. Thanks,Vlad Latest reply by Helen3

I am contacting this department for an update on an escalation request I filed for reservation code **. ] **[Sensitive information removed in line with the Community Center Guidelines] Latest reply by Rebecca

If I cancel a reservation with a host one time, can they refuse to agree to a future reservation? I have read that hosts cannot see my cancellation history, though I certainly can. Under "my trips," first the actual trips completed are listed. Then the... Latest reply by Quincy

Hi, I have a guest who paid for 11 people but the 2 person did not show up. Since there are only 9 the guest is asking for a refund for the 2 people. Is that fair? Is it right to refund the payment of the 2 people who did not show up? Latest reply by Joan2709

Hi everyone I need some help please. I have my first booking I accepted from 2/1/24-2/6/24. Check in time was 10 this morning. I had written messages to the person with instructions on how to use the key pad on the door since I was going to be at work and... Latest reply by Rebecca

I have a guest that has booked our house for spring break(mid March). I am worried about his age. In his profile pic he looks about 12. This is his first booking with ABNB. We are new to ABNB. Did not have anything in rules about age requirements. ... Latest reply by Alex1485

It has been so slow booking any idea to book more ? what so need to do , it is good location for transport . Price is middle of arrange, room has a lot of amenity . I try to best I can do to up grade room . I can not think better ?? Latest reply by Eunice198

Airbnb established itself with poor support for hosts, the main providers. It even violates legal rights in my country but I must assume very few hosts engage in legal actions. There is a lack of specific laws or regulations. First point: instant book sho...