What hosts are saying

    Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22
    Hi, I need some advice on what to do regarding refunding.We have a cottage on Airbnb that has received 5-star reviews until this month.Two guests arrived on Saturday, and our house manager approved their arrival. They quickly started using the pool but so... Latest reply by Kim4457
    I booked a condo in Bangkok Thailand not really knowing the area. Host Wana would not give address until i paid. I paid, looked up the location and street it was on and it looked horrible and scary to walk anywhere. On top of that, I did not find any g... Latest reply by Zheng49
    Yesterday, I went to a new place hosted by Rocio in Puerto Vallarta. I felt like the place was a bit unclean so I bought sheets. When I stripped the bed, I found the mattress was truly disgusting. It was covered in stains I took pictures and sent the... Latest reply by Zheng49
    Hello, I would like to share my terrible experience with Airbnb Support and some serious problems with their decisions. In short, they don't back the hosts who enforce check in times, cancel the reservations on hosts behalf with penalties and let the gues... Latest reply by Kumsal1
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    Hi Airbnb community, I hope this message finds you well. I am reaching out to seek advice and assistance regarding a recent situation with a guest who booked our apartment for 82 nights but later decided to cancel their stay. The guest initially informed... Latest reply by Nika1707
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