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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

How do you handle unauthorized guests. I have a 5 guests home. After 3 guests, I have a $30 per additional guest fee. I’ve fun into problems about 25% of time, what do you do? I’m thinking g about removing the fee and going up to 6 guests, but I really wa... Latest reply by Michael-Rhonda0

Hi, I had a medical emergency yesterday and ended up in the hospital. I’m home now but concerned about my first guest arriving on Monday. I think I will be able to host him but want to manage expectations of my ability to be a hostess with the mostest. An... Latest reply by Paula

Just did a random search and when i see an airbnb I click on it and then it gave me the error Network error (connection): NetworkError when attempting to fetch resource.So I tried more and more and more and still doing the same thing.Why is that? Latest reply by Denny104

Hello Everyone , i’m a new Host and currently my existing guest really liked my place and wants to extend the booking for next 2 months , however i have few confirmed upcoming bookings , is there any chance that airbnb can extend the current and cancel ot... Latest reply by Rebecca

It will be in August, for 1 evening for my 70th birthday party in Los Angeles. (West area, Culver City, Miracle Mile, Beverly Hills).Does anyone have a recommendation?about 25 people, all adults 40 and up, NO drugs and half of invitees are in AA program..... Latest reply by Laura7437

I have been scammed with it haveing my passport details the measure I have gone thro to try and fix the problem I have reported them to the poilce and all copy's have been taken it was leading back to a ee number in Europe Latest reply by Joanna857

We stayed in a property recently in wales ,this is what I'm claiming for,however I was told today that Airbnb has advised the host to refuse me a refund,i wont be fobbed off and will continue complaining until a refund as first promised by the host,then a... Latest reply by Kevin3430

How do I get CS to understand that a review falls under this policy? Just recently, a guest didn’t leave at the agreed-upon check-out time. Our cleaning vendor appeared at the scheduled cleaning time, but the guest was still at the property. Here are so... Latest reply by Udeshika0

I've been hosting on Airbnb for a year now and while it's a great platform I think their review process is completely one sided. It seems to me that guests can say whatever they want and blatantly retaliate without any recourse. I had a guest walk in and ... Latest reply by Michael8961

Hello! I am fairly new to hosting and have had a future guest reach out to me indicating she needs to cancel. My policy is "strict" and she is cancelling 9 days in advance so she would get a 50% refund. She reached out asking for a full refund. I am fine ... Latest reply by Bhumika