Support with your bookings

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Hello I am Anna McDougall I have AirBNB house located in West Hobart I am wonder why I am no client for the last 4 month I wonder if I am still on listing in Airbnb. Latest reply by Danlee1

I am booking multiple locations in another country for my honeymoon and it stopped letting me request locations because I reached my 'access quota'. It says to contact airbnb support but I'm not seeing any way to do that. Latest reply by Bhumika

Hi, I'm currently staying in an Airbnb. The reservation started on Jan 24 and ends on Mar 15. Today is Feb 4, and I have been trying since Jan 31 to move the checkout date to Mar 2 from Mar 15. When I attempt to do this, the website (and app) report that ... Latest reply by Nicoli36

I purchased "6" $1000 Airbnb Gift Cards to pay for $6000 stay in Switzerland. During payment, 5 of the 6 Gift Cards were processed, but error processing the 6th gift card. I was advised the processing error was due to a daily limit (NOT POSTED ANYWHER...

Customer stayed with us, did a chargeback, the money was taken out of our account and returned to the customer. They shut down the credit card and shutoff the phone attached to the account. Has this happened to anyone, and what can I do to stop this from ... Latest reply by Mike-And-Jane0

does any one know the proper way to credit a guest for one of her two "nightly fees?" I told her I would credit her one of her two nights i wrote that i would credit a "nightly fee" but now I am wondering about occupancy tax and service fees paid to air b... Latest reply by Rebecca

A guest wants to cancel a reservation due to family issues. Whilst I have agreed for him to do this, our current set up policy is strict which means he will lose 50% deposit. How do we successfully allow him to leave the reservation without the penalty co... Latest reply by Rebecca

If I cancel a reservation with a host one time, can they refuse to agree to a future reservation? I have read that hosts cannot see my cancellation history, though I certainly can. Under "my trips," first the actual trips completed are listed. Then the... Latest reply by Quincy

I have discovered one of appliances is not functioning properly after guest moved out. Can I file an insurance claim on it? Latest reply by Mike-And-Jane0

I have been charged on my card for a booking and wondering what it is for. If you could supply more information please. Latest reply by Alicia753