Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hi, I'm looking to make a couple of bookings across Switzerland. I stay in India and the app shows me the amount payable in Indian Rupees when I go through the app and try to make the booking. I wanted to check that when I make the actual payment, would m... Latest reply by Bhumika

Hey all — I’m hoping someone here has been through something like this because I genuinely don’t know what else to do.I had a guest who stayed at my place recently and completely ignored the clearly posted checkout instructions — they left trash in the un... Latest reply by Joan2709

I really had a very bad experience as a host. Today I got a booking for 4 adults at around 11.30 pm. I called him & told to whatsapp id proofs of all guests before check in. He said it was late night and he would share the id proofs after checking in & f... Latest reply by Helen3

Hi Airbnb Community, I’m seeking advice on how to handle a current booking that has raised several red flags. Here are the main concerns: 1 The booking was made for the entire house on short notice, and some “people” checked in the same day the booking wa... Latest reply by Joy1907

We have "2 nights before and after each reservation" selected under "preparation time". That has always left us with an unbooked day between reservations to get things cleaned and prepped.We just had 2 auto bookings happen with checkins on the same day as... Latest reply by Joan2709

Our villa its important for us and try to give a everything but something it’s wrong cause some people tell me they can’t see the villa and I have 3 moths with out and I saw my neighbors with guest and we use the same app. Latest reply by Alex

We have been using both Airbnb & VRBO for roughly 8 years now and either by coincidence or luck we have somehow not run into a situation like this until recently and after discussing this with Airbnb today it does not sound like there is a solution on Air... Latest reply by Bhumika

after debating with airbnb ambassador she concluded that guest had a valid claim and therefore they will allow them to cancel , in reality the guest were caught smoking in the property few minutes earlier while conducting a schedule cleaning that we offer... Latest reply by Bhumika

Hi, I am new on ABB and I have just hosted a guest who skipped reviewing me so as to avoid publishing my reviews on him. Do you any suggestions for me to avoid similar situations in the future? Latest reply by Deanna320

I was hoping to Block off 2 Weeks while I travel next July 2026 as these are now open for booking. I would like to take the 30th June to the 14th July . I don't have any minimum days but I would love if I could get a last Checkin on maybe the 27th/28th ... Latest reply by Elisa