Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Bhumika

I have a bit of experience with this but was just wondering what other hosts' perspectives were on the subject. I've always had photo shoots at my home because I'm a magazine editor so have lots of industry contacts, plus the house has been listed with a ... Latest reply by Helen427

I am an Airbnb host and my friend is also. She had a booking for 2 people and 10 showed up. They confronted her and told her that they had talked to her earlier about it. I gave her Airbnb’s numbers and told her to call. She learned that they are taki... Latest reply by Helen427

We’re reaching out to see if other hosts have had similar experiences with Airbnb refusing to remove a retaliatory review, even when it contains graphic and offensive language, following the denial of a refund request. We are very disappointed with the wa... Latest reply by Marie8425

As a host security is a high priority. Knowing some details about a guest helps me determine if they will treat the property well and are reliable. Are we able to require verification before inquiring? Latest reply by Laura8260

I was excited to read retaliatory reviews are being removed. And about time! It's so ridiculous to allow those scam reviews to affect our ratings thus our businesses. So I sent a message asking to have one of mine removed. ( Yes I have many!) So I started... Latest reply by Adrian4133

Hello, the airline cancelled my flights due to severe thunderstorms, and they had no available flights to rebook for that day or the next day.. So I was not able to reach my destination within the time of my trip. The third-party I booked my flights throu... Latest reply by Patricia2526

After a short few days with good experiences on getting reservations, it was very obvious that was short-lived. After a few days, my wife and I started receiving automatic confirmations, which was causing booking conflicts and when we contacted Airbnb, th... Latest reply by Thomas4282

I’ve been working on filling our guidebook with all our favorite places. When I try to share the link the guidebook page comes up but when you click on the photos I added, they don’t show. You can’t see any of the paragraphs written. It just comes up wit... Latest reply by Crys816

Despite the 2025 update, there’s still no option to attach images (like parking photos) to scheduled messages.If anyone has found a solution, please share. Also, I urge Airbnb app creators to consider this feature for hosts, as it would greatly enhance ou... Latest reply by Joan2709

I have Homestay with a pool.,private parking, homestay come with full furnishing and 3 bedroom Latest reply by Elegant-Homes-Retreat0