Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hi everyone! My name is Sarah Rayner. I’m a professional writer and have been a Superhost on Airbnb for years. Latest reply by Alex

I was notified about a month and a half ago by Airbnb that they gave me a $100 gift certificate to redeem on any Airbnb visit because I'm a Superhost. I'm now getting ready to travel and book my Airbnb, but I have no idea where to locate this inside the w... Latest reply by Mona61

Hi all,I would like to change the bank that Air BnB pay to for my bookings taken, could anyone guide me to where I can do this please? Thanks in advance. Steve Latest reply by Elisa

What are other hosts seeing regarding this sudden URGENT message that simultaneously locks your hosting calendar? Popped up on my account today, following a superhost notice. There was no prior email explaining what was going to be requested and wh... Latest reply by Elisa

Repeat guest who continue to throw parties, which is against house rules. The guest will have different people book the house for different one night stays. How can I stop this from happening? Latest reply by Vaudine0

Hello,How do I request the extra daily rate payment from a guest whi said she may not stay long? Instead since day 1 all 3 people are staying and no mention or offer of extra $ to cover the third person - what can I do? Latest reply by John5097

What to do..... ? I have a 11 night booking but the main guest said she'd only be staying maybe but since day 1 all 3 persons have stayed, but no offer to pay extra daily rate - how do I approach them to request payment? Latest reply by Barbara3717

I’m looking for hosts in the Provo, Orem Utah area. I have some information about my previous guest she stayed at my place for 3 months and checked out on April 2, 2025 she said she was going to another Airbnb in Orem hopefully this information will help ... Latest reply by Helen3

Have any other hosts ran into this issue? We had a guest who had a 6-month reservation for our 4-bedrom home, the dates of the reservation were December 2020-June 2021. His insurance company paid for it through a property manager who made the 3rd party re... Latest reply by Helen3

As from end 2023 the selection criterium for guests to look for a highly rated accommodation was changed from Superhost to Guest Favorite. the 2 badges are in place and mentioned in the add but in the selection criteria a guest can only choose for guest ... Latest reply by Helen3