Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I book 2 separate bedrooms in my home, w guest access to use of shared spaces. Both rooms have their own bathrooms, vanities, combo freezer/refrigerators ...I haven't figured out how to book a new party wanting to arrive the day another party is leaving f... Latest reply by Bhumika

Aloha, we have been hosting for about 8 years, super host for the last 6. This our slowest year ever, no bookings for the next 4 months. That has never happened before. Economy? Travel to Hawaii is down? Any others from Hawaii seeing the same?Roy & JoyBi... Latest reply by Paula

I cannot access my Airbnb account since I tried to connect w/Airbnb for questions I have. Now it's just someone will get back to you .... and I have 2 parties expecting me to respo Latest reply by Bhumika

Hosting on Airbnb was a nightmare. Had younger guest rent our house for 6 people (our max) and had a ranging party for 31 people (Ring camera verified) until 3:00 am disturbing my neighbors. Lot's of alcohol and drugs. Trashed my house - and Airbnb DID NO... Latest reply by Zheng49

Tech Support isn't helping. Two guests have had the same issue this week trying to book my room for different dates. I'm sure it is a technical issue; I've never had it before. This didn't work on their laptop, changing browsers, cleaning cache and cookie... Latest reply by Jeaneen2

We have 60 reviews from guests and of those 60 we've had 2-3 reviews that ranked us at 4.5-4.9. Those reviews were during the first 2 years. For the last 3 years we have gotten solid 5 star ratings. We've earned every one of our 5 star reviews that we'... Latest reply by Sandra856

I had guess damage items and it been 5 months i havent got paid Latest reply by Darien16

We have a house that sleeps 9. It has 5 bedrooms. We list the house for 1-4 at a rate and then extra guests are $15 per person after that rate. This is to cover the cleaning costs associated with the extra guests. I am not sure I am even charging enou... Latest reply by Melinda396

I have been fighting for months to book ANY property. I only get the unauthorized party blocks. I don't understand what is going on. I called customer services and they don't know anything. I made sure there weren't any red flags. I'm 25 and was planning ... Latest reply by Rebecca

Hi all, I'm a guest an Airbnb currently - I hope this is the right place to ask for any views ie for guests as well as host. My host lives in another country and it seems has a neighbour who manages check-ins. The host provided the apartment number for me... Latest reply by Rebecca