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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I’m sharing a breakdown of a recent guest stay (Dec 27–30, 2025) that proves Airbnb has abandoned its own policy.The Timeline:Dec 30: Guest checks out. Zero issues reported during the stay.Jan 2: I file a Resolution Center claim for damaged furniture with... Latest reply by Joan2709

I recently experienced my first issue with a dissatisfied guest. As a Superhost with consistent 5-star ratings, I was concerned about how to handle the situation. The guest I'd accepted also had a history of 5-star reviews. Their reservation was for two g... Latest reply by Andrea8914

Hican someone tell me if there’s a way where I can block my weekly or monthly discount from overlapping with my custom promotion. for example : if I’m running a custom promotion from x date to y date, the customer / guest should either avail the custom pr... Latest reply by Emiel1

Hello I was wondering if anyone could give me some tips. When I first listed my home on the Airbnb I had several people stay with good reviews then all of a sudden nothing I haven’t had any reservations whatsoever and I was wondering if you guys had any t... Latest reply by Paula

I have not run into this issue before. I have a guest that was supposed to arrive on Tuesday. On Tuesday they said their car broke down and will not be in town until Friday or Saturday. They have not requested any refund, however, I’m not sure how to hand... Latest reply by Paula

I have been contacted by a representative of Furnished Quarters who provides residential assistance for executives in transition. They are requesting a two-month stay for their client. The reservation will be made using the Furnished Quarters corporate ... Latest reply by Helen3

I need to highlight a terrifying safety gap in Airbnb’s policy. In late December 2025, a guest who damaged my furniture decided to retaliate by posting a review that explicitly details a security vulnerability: "anyone can enter the property by the pool a...

Looking for a cleaning service near my unit in Amherst NH. Thank you! Latest reply by Vorayuth0

This will be my second season renting my beach house - any suggestions would be much appreciated thank you kirstie Latest reply by Elisa

Good day i would to have Brookings in January . How would i increase Latest reply by Rebecca