Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

... WITH THINGS LIKE MY PROBLEM, THAT SUPPORT ISN'T TRAINED TO DO. HOW CAN I GET REAL HELP WITH AN ISSUE THAT IS LIKELY TO BE VERY WIDESPREAD AND DISRUPTIVE FOR AIRBNB? I HAVE REAL EXAMPLES OF A TAX PROBLEM THAT I'VE TRIED TO GET ADDRESSED FOR 5 WEEKS. TH... Latest reply by Steve2584

Pozdrav! Domaćini smo već 9 godina i do lani, dakle 8 godina smo bili Superhost. Onda prošle godine jedan gost je sve ocjene smanjio, smetalo mu je skoro sve i smanjile se ocjene i izgubili status Superhost tako da ove godine, nažalost, rezervacija malo i... Latest reply by Bhumika

Hi everyone my name is Olli I’m renting my apartment for a month. just got this enquiry how do I respond to it? thank you! Vi 12:52 PM Hello, landlord, I am interested in your apartment and hope to move in as soon as possible. Please send the current ... Latest reply by Olga1382

I am a superhost with all 5 star ratings on my condo (in a small 22 unit condo hotel in a family ocean community. I had a last minute booking. The guest showed up and the next morning (Father's Day) sent me a message with a list of complaints saying tha... Latest reply by Stephen1823

Had the below message with a guest where they were initially interested in booking my place for their family. I told them the family would need to book directly. They now say the family will arrive and depart in two groups.Is it fine to have the person wh... Latest reply by Rebecca

So, I have two apartments that are airbnb. I have instant booking on and require a government ID. Had a couple book all the month of May and wanted to book all the month of June. I had a booking already in the middle of June and so they booked up to th... Latest reply by Basha0

Does anyone know what I can do if my rental tenant has started an Airbnb with my condo? Latest reply by Melissa2669

How do you handle unauthorized guests. I have a 5 guests home. After 3 guests, I have a $30 per additional guest fee. I’ve fun into problems about 25% of time, what do you do? I’m thinking g about removing the fee and going up to 6 guests, but I really wa... Latest reply by Michael-Rhonda0

Hi, I had a medical emergency yesterday and ended up in the hospital. I’m home now but concerned about my first guest arriving on Monday. I think I will be able to host him but want to manage expectations of my ability to be a hostess with the mostest. An... Latest reply by Paula

Just did a random search and when i see an airbnb I click on it and then it gave me the error Network error (connection): NetworkError when attempting to fetch resource.So I tried more and more and more and still doing the same thing.Why is that? Latest reply by Denny104