Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

As I am new here waiting for my 1st guest ... looking for your valuable advices Latest reply by Sandy1063

Eager beaver here attempted to book a reservation over a year out because I found a good deal on a home from a trustworthy super host. The next morning my reservation was cancelled because the host said the calendar shouldn’t have been opened for the foll... Latest reply by Mary1523

Is there anyway to appeal this further? Latest reply by Mary1523

Hi everyone, I am hosting in London for 6 years and for the first time a guest broke the house rules: they smoke in the property. There was no damage to any furniture or the upholstery though. Only the smell that might persist for a few days. Luckily, I... Latest reply by Mary1523

I recently had a guest book same day for a four night stay. We had two other rooms booked during this time in our split standard single family home. On one side is the guest entrance and bedrooms then kitchen living room common area and opposite all this ... Latest reply by Mary1523

Hi everyone, I hope I can get some help with this.I made a booking for a japanese listing back in October and payed partially. This booking was set to be on may 4th 2026. Come the new year and I found a cheaper listing near the same area, so I went to loo... Latest reply by Emiel1

I have apartment listed with Airbnb Latest reply by Emiel1

Hi!I have a guest who is staying for two months and wants me to pay for a cleaning every two weeks during their stay. Is this normal? I have only had a cleaner come once for long term and the guest paid so I am unclear if that’s something I should cover... Latest reply by Elaine701

Hellowould like some tips what to do in slow season, any tips will be appreciated. Latest reply by Nandini11

I am VERY UNHAPPY that the notes feature is now gone from the airbnb calendar. When blocking off dates, I like to reference why they're blocked (for my own use). Now, that note feature is gone. They have also made it so you can't reference previous ... Latest reply by Joan2709