Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

Hi all, I’m typing because I’m in a desperate situation where Airbnb support isn’t responding and keep closing my issues that I open. I booked an apartment from someone who now I think is a fake, since they never responded, and their phone didn’t work, an... Latest reply by Robert6597

Just wandering when did book my hotel, the system ask me to use superhog. I placed $500 deposits, just wandering how long does this get refund Latest reply by Helen3

Hi, please see my recent cancellation on stay in Seminyak, Bali.The calculation by Airbnb seems wrong.The total I paid for this property was $963.69 AUD. This included $71.83 cleaning fee and $129.54 service fee. I understand the service fee is not refund... Latest reply by Mike-And-Jane0

So I booked an AIRBNB in Ft. Myers Beach for part of August and September 2022. I booked directly from the owner for the month of August. We came to this area to purchase a home. We decided t stay after the first 10 days and spoke with the owner. He ... Latest reply by Rebecca

Guest checked out early with no explanation and asked for partial refund. How should I respond? Latest reply by Alicia753

you can sue and you can win people have done it if you go to small claims court~ pain and suffering will be accounted for if you or somebody like me who has a disability and this was done over the holidays and during a move make sure you keep proper docum...

  **What I need from you guys is for you to put the money back into my account ~ not another stupid message. I would like my money ….   Airbnb owes me over $279 - I have spoken to every single person. I’ve been on the phone with them for five hours. I h...

 Airbnb owes me over $279 - I have spoken to every single person. I’ve been on the phone with them for five hours. I have multiple sclerosis and lupus and disability and a fixed income. The Airbnb was booked for the same town that I lived in right down th...

Guests that have stayed for the past two years for a week, for business, have requested a 42 day stay this summer. I have no issue accepting them. I am looking for advice on how to clean the airbnb, linens, bedding during their stay. Do we set up a spe... Latest reply by Bhumika

Trying to reserve a room but my payment is not going through Latest reply by Bhumika