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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

I have followed the steps in sending someone a special offer but I can't fine "Special offer" when I open the guests messages Latest reply by Rebecca

We are in Costa Rica and recently completed our property build (November 2023) on a large 4500m parcel in a quiet neighborhood that features our home, a sleeps-2 one bedroom Casita, a sleeps-4 two bedroom Casita (both fully equipped homes), as well as our... Latest reply by Lisa8744

Please let me know what you think. I rent out a room on airbnb and described the room so guests know what to expect. Same about location. To me, when a guest book your place , he agrees about the conditions of the room and the location. So why they need ... Latest reply by Fanny535

I am trying to fill out extended registration for permit in Los Angeles. Does anyone know where I can find an "evidence of hosting for 60 days or more" ? It's the last thing I need and I've looked everywhere. Latest reply by Kirstin61

Hey everyone, I am new to hosting, we build out house for 3 years, and we set up a lot of equipment for the entertaiment and comfort for the guest, such as cinema, video games, spa. suna, massage chairs, etc. However we are so afraid that the guest will n... Latest reply by Margaret1088

Hey, there, fellow hosts. Wondering if anyone has had any experience with their home being damaged by a guest and not getting properly reimbursed? A few months ago a guest checked out leaving our home in an absolute wreck - dirt everywhere, oil and grime ... Latest reply by Sean130

Hi,I was asked to give my rating immediately after my experience when i still did not receive the final deliverables. I gave a rating of 4 and some general comments about the experience and was questioned by the provider why i did not give a rating of 5. ... Latest reply by Jen9293

Hello to all. We are fairly new to hosting and all of our experiences have been pretty good with guests. We have never had any substantial damages. After last night's guests(5 people in a 2 bed, 2 bath) left, an "x" shaped crack, 5-6 inches long, was f... Latest reply by Marcus615

I am extremely disappointed with the service at Airbnb. I’ve got my stay cancelled 5 days prior to my stay. Today I received a message from the Host via AirBNB chat telling me that she has cancelled my stay through Airbnb 5 days prior to my stay. Host doe... Latest reply by Helen3

Nothing this month. Never happened before in three years [Title updated by Community Manager for relevancy] Latest reply by Sophia