Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hey fellow hosts, i have recently had a dip in bookings on my airbnb property after receiving a negative review. What strategies or tips do you recommend to improve my listing and attract more guests? Latest reply by Roch274

We rented an Airbnb in Atlanta. A few days into our stay we returned from sight seeing and the apartment had new locks on it and all of the host's furniture was thrown in the parking garage. What was left of our personal items was also thrown in the park... Latest reply by Till-and-Jutta0

I'd like some advice from some of the hosts here, please. I've been Airbnb-ing my country cabin/house for just under a year. It's not a full time rental, just a few weekends a month to cover costs. The rest of the time is for me and my gf. So far I have a... Latest reply by Paula

I had a guest who left another host because of a supposed lousy experience; he turned into an unhinged nightmare in the first 24 hours, including accusing me of negligence for him using a lighter to light the grill and singed his hand. After numerous abu... Latest reply by Paula

The day before I was due to stay at an Airbnb, the host contacted me to say I need to send her 500euro deposit. After being sceptical, I spoke to Airbnb’s customer service who told me everything is fine, you can do it through the resolution centre and if ... Latest reply by Bhumika

Dear Community,I want to share my poor experience with my last guest.This one wanted to cancel her reservation a day before her arrival and asked for a full refund pretexting that she had her grand father who died and she needed to go to the death ceremon... Latest reply by Bhumika

Could really use some advice as how to handle mess after my last guests. We do require insurance purchase. Just started listing in April, booked thru August as we are on Lake Erie. It has been a learning curve, but we havent had any real issues until our ... Latest reply by Helen3

Hello Airbnb community! Newbie host here with a question on Shortcodes for scheduled messages. I can't seem to find an example of a message composed with shortcodes with actual data filled in, so I was wondering if anyone can please confirm if the shortco... Latest reply by Rudolf103

Room rental is in Las Vegas, Nevada. Prior to move-in, it was discussed in writing that guests are not to receive USPS or any mail at the room rental address, and we kindly provided alternate resources for receiving mail, as they are coming in from out of... Latest reply by Paula

** Same photos. different host. different location. At least one of these seems to be a scam. - beware **[Links removed in line with theCommunity Center Guidelines.] Latest reply by Bhumika