Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

We've had about 80 stays at our place since Airbnb'ing. We are about the cheapest around and have probably the best star rating in our area. Not bragging, we do go our of our way for our guests and make them feel very welcome.Anyhow, our guest from a coup... Latest reply by Rick4406

I wrote a story on Medium about my views on the changes at Airbnb. * Enjoy **[Link removed due to safety reasons - Community Center Guidelines

Hi, I just want to check if something is wrong with my account. Since I started in August I had only 1 booking from Airbnb, maybe you can help please. Regards Pierre [Title updated by Community Manager for relevancy] Latest reply by Helen3

Hello dear fellows! I would greatly appreciate some advice on how to increase bookings in both of my listed properties. These are front beach cabins for families and couples. I have noticed a decrease in the bookings and I don't understand why should it ... Latest reply by Sophia

I am curious if Airbnb has even looked at my listing..how will this help me..I have been a superhost for over 9 years and my bookings are less than 25%… Latest reply by Breanna

Hi All, I have a guest who would like to book for 51 nights, I understand that Airbnb only take payment up front for the first month, I’m worried that the guest won’t continue paying as I have an expensive 4 nights in the middle of March at Cheltenham rac... Latest reply by Breanna

Three times now a customer confirmed a booking with a credit card that turned out to be invalid. Not sure what the scam is, but the name and email doesn't match up, and I get ghosted shortly after. Are they trying to get in and rob the place? Seems a litt... Latest reply by Breanna

Hi! I am new and just starting to rent a spare room in my home. I do have two clean indoor only orange cats. It is in description and kept out of the rental space, but wanted to know if there were any tips to keep them safe and not let out. I have seen d... Latest reply by Helen3

Hi , I wanted to seek your advice on a situation that has recently come up with one of our guests.A guest has violated our rules by smoking in the accommodation. As per our policies, we have requested an additional fee to address the breach. However, the ... Latest reply by Michelle3890

Have a cabin in Jasper Arkansas/off gridguest checked in and power ran out. Trying to find a place for them to stay tonight and tomorrow night close to this cabin. The Smith Mountain Road area. Off HWY 7. Can anyone help us out. Latest reply by Sophia