Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Has anyone else noticed Airbnb charging an Occupancy tax on long term stays that they aren't supposed to?? I'm in Manitoba, Canada, and there aren't supposed to be ANY taxes charged on stays longer than 30 nights, yet all of my bookings over 30 nights are... Latest reply by Rebecca

Can someone explain what the "good track record" requirements are exactly? I have this setting checked on all my listings that allow instant book, but I just got an instant booking from a guest with no reviews - two trips - but no reviews. I was under the... Latest reply by Rebecca

I deleted my payonner payment preferencefrom airbnb ( new card ) and now would like to re add this. When I click on add payment method and click on payoneer I just get the info saying I already have an account. I contacted both airbnb and payoneer support... Latest reply by Bader7

Hi everyone, we have a long-term guest staying with us for two months. After 1 month, it started to smell funny in the part of our flat where the guest room is located. Today I was checking the room (which I normally never do) because the smell was strong... Latest reply by Rebecca

Hello I seem to be unable to upload new pictures in our existing listing. Any advice? Latest reply by Darcy116

I have a 3 night minimum booking setting and never set a custom length for less days at any time. Twice recently guests have been able to book trips for less days e.g a one and a two night trip. Each time this happened, I have checked my custom length and... Latest reply by Rebecca

Hello, Someone recently inquired about a long-term stay between 60 days and six months. We have a one-time cleaning fee of $75.00, and I am hesitant to allow a stay longer than 30 days. I'm curious if anyone has had experience with long-term bookings. I... Latest reply by Mike-And-Jane0

Hi community. The apartment's body corporate are about to remove all keysafes. This is sad as I cannot always be available to greet guests. Anyone interested in greeting my guests on a casual basis? Thank you. Loris Latest reply by Loris1

https://www.langria.com/ I’ve been reading that full-length mirrors are often appreciated by guests. I’ve been looking around at stand-alone mirrors, wall-mounted mirrors, leaning mirrors, etc. Do any of you provide full-length mirrors for your guests... Latest reply by John5097

I am not sure what to do. I've heard horror stories, and I know there's always a bad guest out there. I just wasn't prepared to have experienced a bad guest so soon. Last night was our first booking, and the guest kept disrespecting our property and our h... Latest reply by Mike-And-Jane0