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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

We have been a super host consistently for 3 years. We have returning guests. This morning I went online to update our calendars and found that we were suspended. I called the Superhost line and they had no information. About an hour later we received ... Latest reply by Charlotte1358

Guests can cancel for free, but their cancellation history is important information to hosts. I believe that if hosts could see the number of reservations a guest had cancelled, guests would take their reservations more seriously and everybody except ser... Latest reply by Kia272

If someone refuses to leave who gets contacted first?Airbnb or the police? Latest reply by Alicia753

Ever since Airbnb rolled out its calendar software update in 2023, it has led to significant challenges for Short-Term Rental (STR) businesses. With more than 20 listings, we heavily depend on the calendar sync feature, but it's not only failing to sync p... Latest reply by Martin5447

Hi there - I have come across this property (link below) on Booking . com and on AirBnB but it has no reviews on either site. There also isn't much information about the property on the listing, despite the host being verified by AirBnB. Is there a way to... Latest reply by Paula

Been having problems with my Airbnb inbox. Every time I try to send a message to my guests, I get a notification that the message has failed to send. But it seems the messages are actually going through because my guests respond and acknowledge the inform... Latest reply by Kelly2266

I have had a number of Guests lately that do not have a photo of themselves or show their shirt, but not their face. I thought the purpose of photo was to make sure the correct person arrived… . . . should we be reporting this? How do these photos get thr... Latest reply by Mike-And-Jane0

The payout was sent on Feb 27 and was received by the bank a few days later, but they blocked it because at that time I changed the payout details for the account. I switched from individual account to registered business account, so instead of my name it... Latest reply by Sophia

I just had a guest who ranked me low on accuracy, cleanliness, location, and value. He and his wife were celebrating 46 years of marriage and had never stayed at an Airbnb. I shouldn't have approved them. I asked for feedback and let him know, "you can'... Latest reply by Rodney11

Why would a renter ask for my driver's license and the ages of all of my guests? Latest reply by Alicia753