Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

Every time I get a message from ABnB it shows it came from the SheShed. I did stay at the SheShed a few months ago but have since stayed at other ABnBs. How can I get rid of the SheShed issue? Latest reply by Nathan3531

Hi, I am new to this community, I have listed my property in 2018, Bookings was great, then Covid came. The bookings are not what it used to be. Any ideas to boost my marketing. Dave Latest reply by Sophia

I am sure most of you have experienced a case or more with the typical Airbnb support siding with guests (who already know about this practice) to force hosts to provide refunds that are unjustified after guests checked in and take over your property for ... Latest reply by Rebecca

Hi, After waiting for a year, I am writing here in this forum to seek any support or guidance on this issue. On 3rd January 2023, I had to vacate my bnb as there was heating issues and the agent helping me with the move committed me the reimbursement of t... Latest reply by Swati32

Creating a rule set using professional tools would solve my problem however I just have one listing. I want to set Saturday only check in s from June 1st to August 31st, not across the entire calendar. Is this possible? Latest reply by Mike-And-Jane0

Hello, we would really appreciate your giving us advice on our case. We had a very unpleasant experience with a host and her co-host. It was a real challenge communicating with them because they would give us conflicting answers between each other and the...

Hello Airbnb Community As a relatively new host, I've encountered some challenges with my property during the current guest's stay. Firstly, there was an issue with the heating, which I identified by myself remotely via the thermostat app and promptly add... Latest reply by James3814

Hi,I am looking for a super host to manage and organize cleaning for a two bedroom apartment in Caroline springs in Victoria, Australia. This apartment will be available from February 2024. Latest reply by Paula

Hello, my name is GYO SANG (BLAKE) and I live in New Zealand.I've been having some strange experiences lately and wanted to share them with you. It's only been a few days. Firstly, I think my account was hacked.On the 31st of December at 12:27am, I receiv... Latest reply by Paula

We had a very painful experience with a guest whose dogs (we did allow dogs) destroyed our carpets, screens, blinds and bedding. The house was filled with urine stains and smell. trash and broken items. I had to force them to leave after 3 hours past thei...