Hello everyone,
You may have noticed that there is an option to mark responses as a Top Answer.
We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts.
What are Top Answers ...
Latest reply by
Quincy
I’m going to explain my story and express my concerns to warn other host in order for this not to happen to them. I’ve been a host for several years now. I trusted Airbnb would be there part as far as a background check. The guest new to Airbnb (2 months)...
Latest reply by
Mike-And-Jane0
Hello Hosts!
I am wonder about your policies on drinking alcohol. What do you do when a guest goes overboard if you allow drinking and makes a fool of themselves? Here in California Marijuana is legal for people over the age of 21. Do you allow marij...
Latest reply by
Eileen462
Hi all...
First time posting, but I have come to this forum frequently as I started hosting with Airbnb last winter. We have had fantastic guests and superhost status. At the end of July we Had a guest who during her time there I heard nothing from. S...
Latest reply by
Eleyna0
Guest walks in said he checked internet speed it was not fast enough and cancelled... so the guest and I were okay with him cancelling we had a very good communication... but are guest just making up stuff???
Latest reply by
Bhumika
We have a group of ten coming in for two nights. (April 28-30th) Our rental is had a catastrophe and Im looking for a place to point our guests. It would be $310/night
Latest reply by
Elia3278
We currently use a third-party application to send scheduled messages to our guests but would love to use Airbnb's new feature. However, our check in message includes the guest's code for our keypad which is always the last four digits of the guest's phon...
Latest reply by
Angela3090
an inquiry just expired and I assumed because the guest was asking questions and I was responding to her questions the inquiry would not expire, but it did. how do you guys work around that? is there a way to extend an inquiry. I find when I contact air b...
Latest reply by
Pat271
Hi, We have been Airbnb hosts for over 6 years, superhosts and have never filed a claim before. Now for the first time, we had guests cause substantial damage to our house. We are shocked to find that Airbnb refuses to cover the damage. Damage was direct...
Latest reply by
Delphine-and-Markus0