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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hi, My mum has booked an Airbnb for next week for a family trip and added me to the itinerary. Unfortunately I can't seem to access it on web or on the app, I just get the message 'Sorry, we are not able to process this request.' Any idea why I can't acce... Latest reply by Helen3

Hello Airbnb Hosts! I hope you're all doing well. I wanted to start a discussion on a topic that many of us encounter but might not always have a clear solution for – hosting guests with special dietary requirements. We want all our guests to have a fanta... Latest reply by Helen3

I paid for 2 days accomodation, host approved, and 2 weeks before trip time, he told me that I can not come Latest reply by Mike-And-Jane0

What should you do if you encounter an unsuitable client? Latest reply by Helen3

Hello, I'm a renter. My issue is that neighbor of my rented unit is smoking. The neighbor smokes so much that my unit smells nasty. The neighbors apartment is half-step from mine and the smell goes through the doors. Also the smell comes from the ventilat... Latest reply by Anna14090

Hello everyone, My fiancé and I just became Airbnb host. We own a duplex and decided to Airbnb the other unit to help save up for our wedding. This weekend we had our second guest book (woo hoo) but the roll out has not been entirely great. Our first gues... Latest reply by Helen3

Hello. My name is Joel Santana.I have a question regarding staying at an airbnb. If my guardian books a room in advance, am I (17 year old) eligible to stay in the room by myself?Thank you Latest reply by Mike-And-Jane0

Hi Everyone, Has anyone else been experiencing an influx of businesses and services in their inbox offering cleaning, property management, or even asking for free stays in exchange for social media exposure/other services? I find it a bit frustrating sin... Latest reply by Helen3

My guests have not been receiving the check-in guide and finding it within the app is difficult. As a workaround, I provided my guests with a URL link to the check-in guide for my listing however now, Airbnb has restricted access to the URL. My guests are... Latest reply by Helen3

I requested the host if I could alter the check in date by a day and have an early check in. He refused the early check in (although his listing says he will try and accommodate early morning check ins or hold guests' bags). But then he proceeded to say... Latest reply by Rohan110