Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I have a new guest who just checked in last night, and she didn’t mention that she has another guest coming and two big service dogs, I found out can't charge the service dog, in this situation how to leave the reviews on Airbnb for this guest? Latest reply by Breanna

I successfully hosted my first guests, and my second guests are here now. I gave my first guest my phone number, and we texted back and forth, once she was here. But then I realized that I had 2 different places to look for messages: the AirBnb messaging ... Latest reply by Natalie1270

I'm new to Air BnB this year as a host with 19 bookings. All going well with 5 star reviews from all so far so very grateful for the positive experience so far, but still in a learning process about Guests ID. Is there a setting where as hosts we can stop... Latest reply by Alicia753

I sent a request to book a place that listed itself as accommodating 4 guests. There are 4 of us - 2 adults and 2 kids. Before accepting, the host messaged me that there would be an additional per-night charge for each of of the kids because they were "ad... Latest reply by Dan20660

We are fairly new hosts, have a 2b/2b house and host up to 6 guests. However, repeatedly, we are experiencing extra unregistered quests staying overnight! We know this bc we have a motion camera in the driveway snd can see when and what cars and people e... Latest reply by Joan2709

Hi All, I recently had a bad guest experience. Unfortunately she was staying with me for almost a month.She did not follow my house rules to maintain cleanliness , slamming doors, disturbed us in quiet hours, argued when reminded her about house rules and... Latest reply by Deep268

Hi: I need for furnitured studio or furnitured room in abudhabi island..please call me ****[Phone number hidden due to safety reasons - Community Center Guidelines] Latest reply by Mike-And-Jane0

I booked an Airbnb experience with a photographer but he send me message saying only 1 photo is included in the price. For other photos I have to pay $250-$799 which is very steep. It doesn't mention the price in the experience description. And he won’t c... Latest reply by Debashish5

any suggestions on where else I can list my house for more bookings or the best way to get more any help is appreciated I’m also on vrbo Latest reply by Helen3

Ok, here's my vent, after we just got another 1 star review based on "They gave us the wrong address (despite the fact that the system sends you the address on your booking confirmation and it clearly, and demonstrably was not wrong, and it's all your fau... Latest reply by Karen4000