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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

I just had a guest , that the moment it checked in , this individual rearranged furniture , complained of hearing random noises , eletric box , then fire alarm, in which i quick went to check , but miraculously the noises are gone. , all the guest ... Latest reply by Fletcher-And-Janet0

Dear sirsWhat should I do if the guest finds that one pillow is missing after check-out?Judy Latest reply by Judy921

Sent a special offer to an acquaintance and it blocked them due to potential for party. But I know the potential guest so would like to unblock them and resend a special offer Latest reply by Mike-And-Jane0

Hi all, I've been hosting on Airbnb for the last 10 years, all of my homes have hot tubs as amenities and we do not charge any additional fees to heat the hot tub, these are amenities that we offer to attract more guest, we roll the cost of those items in... Latest reply by Fred13

@Quincy Latest reply by Helen3

I am new to Airbnb and live in the uk where my default payout is GBP. My house I am letting out is in Turkey where the exchange rate can be quite volatile.In march I found a family wishing to rent for a month. I appreciate that once the family book the pa... Latest reply by Pauline825

Hi there. Someone just asked to book with me in June and I have until lunchtime tomorrow to answer. However I won't be able to respond to her until after the 24 hours have expired because I have something else penciled in that weekend which is going to be... Latest reply by Pat271

I had a guest in January smoke in my home when we don’t allow smoking or vaping in the home they left cigar boxes and everything, totally trashed the place. Filed a claim that day with Airbnb and they acted like they were going to fix this problem asap. I... Latest reply by Alexa4953

I had a reservation. The reservation number is**[information removed in line with - Community Center Guidelines]** I was sleeping over the night then when I woke up my reservation was cancelled and said it was cancelled by me. Who did it? Who can do my re... Latest reply by Helen3

I had one of my listings set up as monthly only. A guest booked a three month stay two months in advance. The guest arrived and all seemed fine. But in the second month, the guest wanted to cut the stay short because of a change of plans. That means t... Latest reply by Joelle43