Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

There is a host in our area that has evidently created a fake account. She has asked to stay. When we pre approved her request (we did not know this in the beginning or we would have declined) , Airbnb blocks the dates..It says "awaiting payment" She do... Latest reply by Diane1402

Booked a unit and arrived late at night after 15 hrs of traveling. We were both very tired and just wanted to sleep. Our host was friendly but after he left we looked around and discover there were no curtains in the living room. 2 old towels in bathroom.... Latest reply by Mike-And-Jane0

I am booking a reservation and need to change my guest count to less than the original request because only a few of the original group can go (the stay is 3 weeks away). The host is declining my change and I’m not sure what to do? It does change the tota... Latest reply by Helen3

This was my first time using air bnb and I’m getting scammed. I left the house that Vacasa host on May 7th we left it spotless and clean up out courtesy of course. Vacasa reached out for a review and I gave them 5 stars, they responded with 5 stars for me... Latest reply by Fred13

This extension no longer works.AirBnB should allow hosts to view past reviews left by guests for their stays. Why doesn't it???? Latest reply by Antya2

Booked with what I thought with no issue. Res accepted, confirmed and money taken. 5 months later, out of the blue, CANCELLED!! How can you confirm, take money and without any notification, CANCEL!! I would have thought if there was an issue this compan... Latest reply by Mike-And-Jane0

I had 4 bookings in a row book and then immediately cancel because we send out this automated booking message for multiple reasons- we are licensed and there is a 3 strike rule and fines by our city, we had a guest invite locals over to do laundry and clo... Latest reply by Dawn241

False review left by host and air Bnb will not help Latest reply by Till-and-Jutta0

Hello! I'm looking for a house in South Shore MA to host a baby shower for no more than 50 people. Nothing crazy! Just a casual day and hope I can find something to accommodate! Thank you! Latest reply by Deb216

My house had maintenance issues. I've went down the list and made the necessary corrections. how do I let People know everything has been resloved so i can get bookings again. How do I inform the upcoming clients that all the issues with the house have be... Latest reply by Larille0