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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

I have a guest who will be here for a couple more weeks and whose behavior is now moving beyond nuisance level. It was clear early on that she was searching through my things, but she hadn't taken anything, so I just figured she was nosy and bored. Then ... Latest reply by Fred13

First, it's important to understand Airbnb's policies around guests under 18 years old. According to Airbnb's Terms of Service, users must be at least 18 years old to create an account, book a reservation, or host a listing. However, there are some except... Latest reply by Abraham189

Hello everyone!!!! I have an issue as a guest.On 4/2/23 I booked the wrong dates and my price was $162. The host allowed me move the dates.I was trying to pick the dates but it did not allow me because the host blocks certain dates using check-in and chec... Latest reply by Fred13

Twice now I have had a situation when I have emailed a potential host asking how far they are from a certain landmark, and instead of their responding, they just declined reservation request. I wasn’t even actually asking to reserve, I just went through c... Latest reply by Frances3408

I have a wonderful track record thankfully. I welcomed a guest last Friday. She was angry about the check in time and having to take shoes off in the house when she arrived. I showed her around the room, bathroom and kitchen dining sitting space. She aske... Latest reply by Fred13

My daughter is graduating from Yale on May 22nd. We booked a house in New Haven about 9 months ago, and few weeks later the host cancelled, saying he had sold the house. We booked another place a few miles away about 8 moths ago and TODAY, the host contac... Latest reply by Fred13

We booked an Airbnb in a very popular Welsh resort in august 2022 for us to stay in august 2023. We have a family member nearby who we are visiting and the Airbnb house is now for sale. If the house sell before our booking date what happens? There are no ... Latest reply by Fred13

I sent a message to the host with photos of something in the rental. By accident, some other, irrelevant photos had been selected and sent also. How can I delete those? Latest reply by Mike-And-Jane0

Has anyone experienced a time when a guest [sometimes with a group or solo] has requested to book your place on the day of, but really late into the evening and then they ask you contact them via cell or text?I recently had this situation where a guest bo... Latest reply by Helen744

Hello! So I'm fairly new to hosting and I need some help. Most of my guests are not respecting my check out time at 11am. They leave at 1130, 12pm . They are not asking for late check out and it states it on my listing and house rules. I also have a guest... Latest reply by Kathryn629