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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

get this… we get a request from a guest . I read up on this guest’s reviews and an owner/host a few months ago says she brought two dogs (surprise!). Dogs were not service dogs and apparently they left the place a mess. I ask her if this is a solo book... Latest reply by Helen3

I requested a reservation yesterday and now the 24 hours for the host to respond is almost over. How many hosts do this? Once the 24 hours is up can I request the reservation again. It seem like it is just common courtesy for the host to respond. Latest reply by Helen3

Hi! I'm wondering about something a long time, but I'm not really able to verify it myself, so I decided to post it here: Is Airbnb automatically translating things like names/street names, etc? For example, I have Dutch and English listing descriptions ... Latest reply by Desiré31

Help!!! I have an Airbnb account that I am currently able to access and have a current booking through. I realised after making my booking that the email and phone number on my account can no longer be accessed. 1) the email is an old Bellsouth email with... Latest reply by Paula

I have a property in the middle of the country in italy, well known for its relaxing and peaceful sourrinding.Since a month a new neighbour come, with four dogs, they have a garder and the dog stays in their garden (but also sometimes they are free!!! wic... Latest reply by John6955

Hello All, I have booked an apartment with "Self Check-in with lockbox" option on Airbnb for 5 days from now. Listing stated that the check-in time is after 3pm. When I booked it I received an automatic message from the host saying that I have to come be... Latest reply by Paula

I have a claim into airbnb for damages. After reading the posts in the community center I am now giving up on getting any help. I had a guest have a fire in my oven and sprayed fire retardant in the gas stove and it was unusable and corroded. I had to ... Latest reply by Lorna170

I have a 102 year old apartment above a zipper store I used to run and while the majority of guests love the space I do get guests that make a special point to look it over with a fine toothed comb and critique it. I am fatigued of taking it on the chin a... Latest reply by Jenny

We have been hosting a couple.when they arrived everything was in perfect condition.They are Not friendly, very demanding and in a week they wroke three items already!!! 1.handle of the water heater machine. 2. Suddenly a big hole in the Anti mosquito ne... Latest reply by Damian-And-Miriam0

I'm an Airbnb host, I'm sure in the past on someones profile you could see the reviews they had left for hosts (not just the reviews hosts had left for them (which 99% of the time are going to be good). Latest reply by Mark893