Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hello,I have a 2-bedroom, 2-bath condo in BrianHead, Utah. I would like to offer it to you anytime during the 2023/4 ski season, in exchange for your place in Portugal anytime from November 16-30. We are next to the ski resort and are 3 hour drive from Sa... Latest reply by Paula

When embarking on your next travel adventure and choosing Airbnb as your accommodation, it's essential to be an informed and considerate guest. Start by reading the entire listing—this ensures that you’re not caught off guard by house rules or any amenit... Latest reply by Bhumika

I was reading another message and the person wrote that there are many days in her month that are NOT booked. I was then wondering what is the normal amount of days for most hosts to have bookings? How many days a month do you have booked? 50%, 90%... Latest reply by Ann10

Hey, After booking this flat for a week in stockholm, my friend(who did the booking) got a message from the host that said that the neighbours are very sensitive and thus noise sensors were installed that are connected to a security company and that if we... Latest reply by Ziggy10

I've just had 2 guests check out 45 mins late knowing full well I had someone in at 3pm and they totally ignored a conversation we had had about check out time. And to add insult to injury they left a terrible mess. They just walked out like it was a hote... Latest reply by Nur785

A guest with a month-long stay decided to leave a week early. Just a change of plans and she didn't want or expect a refund. Problem is, how do I open up those days on my calendar? I'd love to get someone in there as long as it's vacant. Latest reply by Ziggy10

If I get a booking request and archive that conversation, will it get declined automatically? Latest reply by Joelle43

My wife and I have been AirBnB hosts for some years now and have Superhost status. Our guest areas occupy the upper floor of our home. For us it has been a great journey as we interact with our guests on a personal level according to their privacy wishes ... Latest reply by Fátima36

Hi, I really need to speak to someone desperately regarding updating my email address and phone number, it will not allow me to do either has I no longer have access to both. I have just booked somewhere for this weekend before updating these details and ... Latest reply by Mike-And-Jane0

Appreciate any help with this query. I am due to have a guest arrive in less than 48 hours. So far the guest has been unresponsive and has not replied to messages asking about estimated time of arrival. This guest is renting a home in my home so I must be... Latest reply by Jenny