Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

Hi i've been using Air BnB for while now without an issue. However i'm just back from a holiday in Atlanta, after a 5hr drive our family of 8 including 3 young children we're looking forward to relaxing in our Air BnB, check in was available from 3pm, at... Latest reply by Quincy

I recently received superheat status, but right after I had a guest that damaged a very small item. I used AirCover to have her pay for it, as she denied that she or her guests damaged this item. We sent her pictures, and stuck to our guns. But, boy did t... Latest reply by Bhumika

Airbnb canceled my reservation for Montreal from July 1st-12th through no fault of my own. They provided me with a $35 coupon to book another stay. However, this amount is not enough to book a single night in Montreal! I think it is fair that they provide... Latest reply by Olivia816

Hello I am trying to get as many bookings as possible for my home https://airbnb.com/h/orlandocasinomansion Is there any help or people we an pay to get it so that it will be optimized for the most bookings possible at a decent rate.Thank You Latest reply by Pat271

We were promised a refund if this renter found other people to rent their bnb. She told us she did find someone and never refunded our money. I have the entire conversation still on what's app. We had an issue with the property because it was... Latest reply by Paula

How do I deal with disgruntle neighbors who are unhappy I have an airbnb? I don't want their talk and actions to make my guests feel unwelcome. Has anyone delt with this? Latest reply by June320

I’ve just listed some rooms in our home and have had two booking requests so far. Each of them were from people who just recently joined Airbnb in 2023 and either provided almost no details or way too many details. The second booking request in particular... Latest reply by Pat271

How can I find out if a rental is not scam? A place that I was looking to rent for 5 weeks had very little info listed about the place. Nothing on the bedrooms, beds, no pictures of the bedrooms. The pictures that were posted were very narrow (not sho... Latest reply by Mike-And-Jane0

I always got 5 star reviews from all the places me with my family went from last 7 years until us unluckily stumbled upon this host named Debbie (Beach walk paradise, Kihei, Hawaii) apartment.* We(me & family) normally pay Airbnb cleaning fee, still befor... Latest reply by Mike-And-Jane0

Just had our first horrible guest in 18month since we started hosting. The guest had no complaints through the stay, left the place in a extremely bad shape with ton of damage, and left 2 star review saying the place is dirty and damaged , the review was ... Latest reply by Sybe