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Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

Hi!! I would like to get in contact with someone having outpayment to a Swedish bank account but not living in Sweden. I have problems with the bank information. thanks Charlotte

Hi everyone, I wonder if you could help me. I am a new host and just checking for assistance. I am hosting a tenant for 1 month. During the month rental, am I supposed to clean and change linen etc every week or is that their responsibility? The current... Latest reply by Brian2036

I contacted Airbnb customer services 3 days ago about a serious legal issue that has arisen due to a cancellation of a reservation. The cancellation was made due to a maintenance issue for which Airbnb waived any penalties on my account. The guest has wri... Latest reply by Branka-and-Silvia0

I'm a host and have a STRICT policy set in place for all my properties. I have compassion and understand that guests might want to cancel based on what they hear... especially since my properties are located in Seattle, WA. By the way, it more hype than... Latest reply by Jennifer2682

Hi there, Its my first time hosting which I was really excited about. I have had an 70 year old stay with me the last 3 weeks. First week was fine when her son dropped her off. She needed help with directions as she doesnt have a smart phone. So I printed... Latest reply by Sanj254

Hi everyone- My husband and I are getting our air bnb set up to list soon. We have a private entrance in our basement which is the area we will be renting out. I have attached pictures of our ideas, but we still have more space to fill and we don't know ... Latest reply by Jennifer2682

A guest booked 4 people. Brought 10. Invited the baseball tournament players and parents over for a social, overwhelmed our septic system and left heaps of trash on the porch. We have a progressive payment policy where additional guests pay $30 per per... Latest reply by Steve3003

I failed to ask if he was vaccinated and now all I can hear since last night is a consistent cough . The guest hasnt even used the kitchen are left the room in 24hrs ..I feel very uncomfortable with this . Latest reply by Emiel1

We set up a payout method and we are waiting for verification

A guest recently left without stripping beds and leaving one bed stripped with sheets and towels mixed up with the bedfing on the bed.The shower tray full of sand and smears all over the toilet.I thought this was unreasonable and that she could have at le... Latest reply by Jenny349