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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

Hello All, I've been travelling West across Canada using Airbnb to stop in each province for a month along the way. I had good hosts, but then in Manitoba I had hosts I had to report because they were filthy (I mean so filthy you would hardly believe... Latest reply by Huma0

Hi everyone, Whether you're newer to hosting or cleaned your listing for the 800th time, we don't have scratch our heads for too long to recall a great and memorable story from our hospitality career. Over my 3+ years here on the Community Center you'v... Latest reply by Jennifer3480

Hi everyone, So I booked an airbnb for 7 persons in Cairo.My host asked if we can send copie's of our passport, as he needs a permission from the tourist police. Does anyone know if its true and should be trusted? Are there otherways like to do it on our ... Latest reply by Anonymous

** personal information hidden ** is the worst host ever hands down. I booked a room and unfortunately had a death in the family that we found out about the day after booking. i tried to cancel immediately and she refused to give a refund even though she ... Latest reply by Somayeh1

I just stumbled on this article from a few months ago. It's about a video that went viral after a guest posted about an Airbnb where there were apparently too many 'rules". https://www.dailymail.co.uk/femail/article-10329255/Airbnb-host-goes-viral-guest-s... Latest reply by Huma0

We have been AirBnB hosts for about 4 years and there are three things I find unusual: people sleep on the pillow with the sham on it. There are plenty of pillows on the bed or in the closet without shams. Why do they choose to sleep on the pillows in ... Latest reply by Terry743

My wife and I operate a traditional bed and breakfast where guests stay in our home and share some of the space with us while enjoying a large private area as well. Not often, but occasionally we find that guests staying many days in a row seem to want t... Latest reply by Anonymous

Hello everyone. I’m new to the help centre and need some advice please. the property next door to my town house is to commence a full renovation in the next month fir 12-18 months - there will be scaffold erected and some noise disturbance both during the... Latest reply by Gwen386

I’m looking for some advice. We have smart thermostats and hot water heaters that have saved us a fortune. We activate everything once our guests check in. We are looking for a smart lock that can be controlled/reprogrammed thru Wi-Fi as we have had a pro... Latest reply by Kimberly607

Guest reservation was on 29th of April 2022, check out at 30th of April. On next day, guest talk to us on his iphone charge which was left at our unit. He was asking when he can pick it up, we told him to do so before 4pm on the day (1st of May) as the cl... Latest reply by Anonymous