Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

It is possible to include the service of a chef. Does Airbnb allow it? Something for a maid. Latest reply by Anonymous

How does everyone go about taking inventory, purchasing, and distributing your cleaning supplies? I am looking for a good procedure to have this be done efficiently and effectively. Latest reply by Helen744

Just got this from a guest ...I have one person that has special needs. She needs to have a “good” bed. Just a bed that is on the firm side and supportive for her achy joints and back...I am really uncomfortable making subjective promises. If someone asks... Latest reply by Sammy-L-0

I'm not sure what to leave and how much to leave , is it based on how long they stay. Latest reply by Lorna170

Hello I’m looking for a polite way to ask my booked guest in the last week of April to change the location of his stay to an upgraded one. He has currently booked my basement suite which is a one bedroom suite without kitchen. But since my daughter is pla... Latest reply by Anonymous

Yesterday was a sad day as our Siberian Husky passed away in his sleep due to organ failure caused by consuming high levels of toxic dark chocolate. This was caused by the failure by guests staying with us who ignored our no food policy in rooms or lef... Latest reply by Maxine33

Hi, Wonder about your opinion. In my house rules I wrote that there are no parties allowed. I have guest over at the moment and just found out they invited a lot of people over for a meal. Isn't this a party? When is something a party and when a family ... Latest reply by Katie902

Super Hosts need to get above 80% five star reviews (among other criteria) to achieve Super Host. What about we have a Super Guest concept too? If a guest averages above 80% five star reviews they are a Super Guest and they get access to instant booki... Latest reply by Byron54

Our most recent guests complained about weird things like old carpet, a spot on the microwave, and some clean dishes left in the dishwasher. We went over immediately to clean, and they walked us around the house pointing out all the little issues they cou... Latest reply by Sarah977

Hello, I have just added a new property and have 2 payout accounts. How do I connect the new property with the account that is not the default account? Latest reply by Emiel1