Support with your bookings

We are new at hosting Airbnb. We had a couple of issues and would like some feedback from other Hosts.A guest is requesting a refund after staying the full reservation time. The guest made a threat to “take further actions” if I don’t refund. Here are ... Latest reply by Rosabeth0

I am starting this conversation to bring attention to the MANY flaws in the Air BNB guest review system and the impact these flaws have on us as hosts. Id like to start off by saying that I love the entire rest of the platform, app etc and have nothing... Latest reply by Anthony608

Hi Guys, Our home is situated in a lovely family residential area just behind all the hustle and bustle of holidaymakers. The group we had the weekend just gone said they were here to venture Blackpool and Lytham St Annes with surrounding areas. We clea... Latest reply by Ryan2352

@Stephanie let's see.... Its summer here so we have fresh plants blooming on the porch. Inside guests will see a clean space with cut flowers on the table, a little basket of curated treats and/or a bottle of wine based on their preferences. We write a no... Latest reply by Deborah-and-David1

Hi everyone,I have a guest asking if he can check out in the evening instead of 12 pm . What can I do in this situation, how do I charge. Latest reply by Anonymous

Hi ThereIs there a link I can send guests new to Airbnb who don't understand that this is home hosting and not a private 5* lodge.I have new guests expecting a 24 hour service/breakfast/concierge facilities so I would like to tactfully point them to a sta... Latest reply by Emiel1

Hello,I started renting on airbnb last summer and right now i expend my bussines with my company. Now i want to put my company bank account to receive money but to do that i need the contract between me and airbnb to be from my company to airbnb, or somet... Latest reply by Emiel1

I really need some advice please.... I am new to air b n b and this is my 5th booking.. However, I had to pop round as the lights weren't working, only to discover a strong smell of smoke and this is after they declared that they were non smokers during t... Latest reply by Elaine701

I’m having an issue with Airbnb. I had a guest instant book my studio for herself, husband and toddler. We clearly state in the rules that we can’t have children. It is not child proofed at all. We explained to her and she cancelled. But Airbnb indicates ... Latest reply by Mel31

Hi delightful fellow hosts... I'm interested in hearing if you've seen certain warning signs that alert you to a bad guest? For instance, now that you see these elements, you turn the booking down? I've seen enough of a pattern now to know that if they're... Latest reply by Michelle2475