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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hello Latest reply by Sebastian749

I had a guest who left big damage to my house about two weeks ago and I did file a claim to host guarantee. For some reason, every time I call to check on updates, Airbnb kept saying case manager has not assigned to it yet. Is this a normal practice... Latest reply by Lisa723

에어비엔비에 나온 숙소 정보로 예약을 했다가 잘못된 숙소 위치로 해당 숙소에 가지 못했습니다.호스트와 연락하니 환불해주겠다는 대화까지하고 환불요청을 했는데 응답도 오지않고 환불도 되지 않고 있는 상태입니다. 호스트에게 응답을 바란다는 메세지를 보냈는데도 답장이 없네요... 에어비엔비에서 후기를 올려달라는 표시만 뜨고 환불 요청이 됐다고는 뜨는데.. 어떻게 해야 환불받을 수 있나요?

“Today, I just receive double 4 stars reviews from a guest who stayed at my home and another guest who joined my Experiences. In Total, 17 unsatisfied guests that give me 3 or 4 Stars” Hi all, I come up with an annoying topic: lower star review. I'm sur... Latest reply by Steven165

Hi there,I have a guest suite with two chairs out front (no one has used yet)...I am thinking of putting a side patio garden as they have no access to backyard. Do you think this would be important to renters? Latest reply by Lyn3

We currently have superhost rating. Our space is a very large living/dinette/master bedroom with private bath across the hall. We have an additional room across the hall that could be potentially added as a "new" separate listing, thus causing both rooms ...

As a new host,I was very shocked when AirBnB aknowleged that my guest asked to remove his 5 star review of my home after he read my review which disclosed that he violated my non-smoking rule and left my home a mess. How is this fair I asked? How do you ... Latest reply by Nordia1

I had this guest book a room in my home for three months. He is 74 years old and hasn’t moved his car in 3.5 weeks. He only rides his bike to church to and to the store. He sits on my couch and reads his bible all the time. He has been doing some yard wo... Latest reply by Huma0

Given the outbreak of the Wuhan virus, I have decided to stop taking reservations from China guests.This is to safeguard us and future guests as we do not have the means to sanitize the apartment. What do you all think? Latest reply by Helen3

This shiny little trinket arrived yesterday, all the way from California. A small number of other London hosts have been awarded one too. There's a bit of a debate going on as to whether they're nice or naff. I like it, I think. What say you? Latest reply by Tornike10